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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Renewal quote

Very good customer service and quick with renewal quotes Reviewed on: 24th August 2023

Fast and easy claim

Really quick and painless home insurance claim. Clear communication and easy steps to follow Reviewed on: 24th August 2023

Some problems with find a key reward!

A person found my lost keys and phoned Policy expert to report that she had found them . But…. There were problems getting her £10 reward. Firstly the bank wouldn’t accept the cheque, after several phone calls the cheque eventually arrived and was accepted. Reviewed on: 24th August 2023

Great value for money

It was my Mum who recommended policy expert. My renewal had come up and had gone up by over £100. Policy Expert was £200 cheaper. Very pleased overall. Website easy to use. Reviewed on: 24th August 2023

Have my home and contents insurance

Very helpful experience people,with all my queries highly recommend to anyone Reviewed on: 24th August 2023

Easy to get cover

At the time of looking for insurance they were one of the cheapest Reviewed on: 24th August 2023

Great company for insurance

I’ve had no problem with renewing my house insurance and have recently used them for my car insurance. Always efficient and pleasant on the phone. Reviewed on: 24th August 2023

Easy Peasy Insurance

Cost effective insurance with all the bells and whistles. Easy sign up process and eddy access to documents. Reviewed on: 24th August 2023

Good Insurers.

Gave ma what I wanted at a very reasonable price Reviewed on: 24th August 2023

Great Insurance

Household insurance made affordable. Reviewed on: 24th August 2023

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