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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Smooth

Smooth process and so far so good! Reviewed on: 24th August 2023

Great Customer Service handling my claim

Policy Expert were excellent in handling my claim which was dealt with promptly and efficiently resolved. Really happy with the service provided. Reviewed on: 24th August 2023

Not claimed, but cheapest.

Cheapest quote available. No idea what they’re like for claims though. Reviewed on: 24th August 2023

Always happy; always feel safe

Good company and would hope they would pay out if ever needed. Reviewed on: 24th August 2023

Very good service

Polite and patient member of staff dealt with my concerns Reviewed on: 24th August 2023

Easy to deal with

Easy to deal with. Price reasonable. Renewal easy. Reviewed on: 24th August 2023

Great Product

Great Product & great service from start to finish Reviewed on: 24th August 2023

Home insurance

Great product and great value with very easy setup. Reviewed on: 24th August 2023

Easy to use service

Although I haven't had to make a claim, the process of purchasing a policy was simple and well laid out. I would use policy expert again. Reviewed on: 24th August 2023

Simple process

good value and a simple process to arrange our home insurance Reviewed on: 24th August 2023

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