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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Easy to use service

Although I haven't had to make a claim, the process of purchasing a policy was simple and well laid out. I would use policy expert again. Reviewed on: 24th August 2023

Simple process

good value and a simple process to arrange our home insurance Reviewed on: 24th August 2023

Simple and straightforward

Easy to contact and customer service is excellent. Reviewed on: 24th August 2023

Great price and excellent service

Easy to get my competitive quote online using the company website, and post acceptance no issues as yet Reviewed on: 24th August 2023

Value for money

The premiums are always at a reasonable price. Their emails on ways to protect your home during winter or extreme weather conditions are very helpful. Fortunately, to date, have not had to make a claim. So I cannot comment on this. Reviewed on: 24th August 2023

Great service, quick and easy

Cheap quote with a good value product. Reviewed on: 24th August 2023

Excellent service !!!!

I have been with this company for a few years now excellent renewal quotes every year.I would definitely recommend this company to anyone. Reviewed on: 24th August 2023

No need to look anywhere else

Ever year I compare the market, policy expert regularly comes out top, and if not only penny’s behind, hence why I’ve been with them for years. Reviewed on: 24th August 2023

Regularly competitive

Dealt with for a number of years for my home insurance and have found them helpful and competitive year after year. Reviewed on: 24th August 2023

No fuss & easy

I can highly recommend Policy Expert. The website is so easy to use & their staff are so helpful. They make home insurance very easy & straightforward. Reviewed on: 24th August 2023

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