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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Saved £150

Saved £150 and the cover is exactly what I needed and more! Reviewed on: 24th August 2023

Great insurance

Highly recommended, great company, easy to set up, and a very good deal. Thanks Reviewed on: 24th August 2023

Very good value - easy to talk to

Was recommended PE for house insurance by a colleague after my previous insurer wanted to nearly double my premium for no reason. Talking about you Esure... Haven't needed to claim yet, but setting policy up was straightforward. A phone call was involved as I had a query about bikes, but I got through on the phone no problem - unlike previous insurer when I cancelled. Price competitive, no complaints. Reviewed on: 24th August 2023

Competitive Rates with Cashback too...!

I have used Policy Expert as one of my main online insurance companies for several years. When combined with a competitive cashback this is a great combination. Reviewed on: 24th August 2023

Polite, professional

Everything was done quickly, politely and professionally Reviewed on: 24th August 2023

Quick and easy claim

Due to a house move, our TV was damaged in transit. The claim was handled online with evidence etc uploaded. Policy Expert honoured the claim quickly and without fuss. Reviewed on: 24th August 2023

Best quotes year on year

I’ve been with Policy Expert many years, I usually shop around for everything, however I haven’t had the need due to competitive prices Reviewed on: 24th August 2023

Home insurance

Got a bargain definitely using them again. Reviewed on: 24th August 2023

A good company with realistic premiums

I have been with policy expert for a few years which is unusual for me as I always shop around. The cover and premium suits me and I don’t think I will be changing companies soon. Reviewed on: 24th August 2023

Best There Is

Policy Expert Insurance is the best out there in my opinion. We've tried the rest over many years and decided this is the best without doubt. Great prices for complete peace of mind, even after renewal they are still the best for price and service. Reviewed on: 24th August 2023

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