Write a review

Newsletter

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

View other Policy Expert products

4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9139)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Good service so far.

Good value and good service so far. Reviewed on: 24th August 2023

Great service.

Clear documents and very good, knowledgable customer service personnel. Excellent. Reviewed on: 24th August 2023

Professional service and friendly service

No problems whatsoever with this company, everything was done smoothly and quickly from start to finish, excellent service all round! Reviewed on: 24th August 2023

Home Insurance

Very surprised with the renewal quotation. It was very competitive and the quality was just as good as other companies so I am quite happy to use Policy Expert again. Reviewed on: 24th August 2023

Straightforward experience.

Policy documents are clear and renewal is hassle-free. Good value. Claims process as yet untested (and hopefully will remain so). Reviewed on: 24th August 2023

Great value

Great value insurance with great cover. Reviewed on: 24th August 2023

Excellent value for money.

Very reasonable comprehensive insurance, Excellent customer service. Reviewed on: 24th August 2023

home insurance continuity

I am with Policy Expert for 3 years by now. Every renewal year they gave me better price. Easy to deal with them to make changes or to check the documents. Very good services. Thank you Policy Expert Reviewed on: 24th August 2023

Competitive prices, great cover

I have used Policy expert for a number of years and am very pleased with the cover. It’s competitively priced for great cover - no hassle renewal. Would recommend Reviewed on: 24th August 2023

Home and vehicle insurance

Both categories top of the class with excellent customer service Reviewed on: 24th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home and Gadget Insurance
from Sky Protect 3.75 from 17 reviews
Landlord insurance
from Discount Insurance 4.72 from 492 reviews
Landlord Insurance
from Husmus 0.00 from 0 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.68 from 5027 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub