Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great value

Great value insurance with great cover. Reviewed on: 24th August 2023

Excellent value for money.

Very reasonable comprehensive insurance, Excellent customer service. Reviewed on: 24th August 2023

home insurance continuity

I am with Policy Expert for 3 years by now. Every renewal year they gave me better price. Easy to deal with them to make changes or to check the documents. Very good services. Thank you Policy Expert Reviewed on: 24th August 2023

Competitive prices, great cover

I have used Policy expert for a number of years and am very pleased with the cover. It’s competitively priced for great cover - no hassle renewal. Would recommend Reviewed on: 24th August 2023

Home and vehicle insurance

Both categories top of the class with excellent customer service Reviewed on: 24th August 2023

Home insurance

I've been with policy expert for 3 years with my home insurance. The price has increased each Yr but only by a £1 or so, so good value for money. The home insurance also includes my boiler which I did have to make a claim, which was dealt with quickly and reimbursed within a few days, straight to my bank. Highly recommend the company. Reviewed on: 24th August 2023

Easy transaction

Very polite people to deal with. Reviewed on: 24th August 2023

Value for money

Value for money & good cover. Staff very helpful & friendly Reviewed on: 24th August 2023

Thorough and trustworthy

Really simple but thorough way to apply. Documents readily available. Great service. Reviewed on: 24th August 2023

with ease

Ease To Understand Quotes Ease To Fill Forms and Renewals Ease of reasonable payments Ease of Web site use Reviewed on: 24th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home insurance
from Uinsure 3.31 from 21 reviews
Home insurance
from LV (Liverpool Victoria) 3.49 from 141 reviews
Home Insurance
from Barclays 3.40 from 36 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub