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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9136 reviews)

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4.73

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Thorough and trustworthy

Really simple but thorough way to apply. Documents readily available. Great service. Reviewed on: 24th August 2023

with ease

Ease To Understand Quotes Ease To Fill Forms and Renewals Ease of reasonable payments Ease of Web site use Reviewed on: 24th August 2023

Home Insurance

Absolute 10/10 customer service I couldn't be happier with my quote. One of the questions that I needed clarifying was done by an online chat. Superb service. I would highly recommend "policy expert" Reviewed on: 24th August 2023

They have always provided a good price.

I have never needed their services. Reviewed on: 24th August 2023

GOOD PRODUCT

had used policy expert in the past, with no issues, but thought i would go to another competetitor, wrong had a nightmare trying to claim so here i am back again Reviewed on: 24th August 2023

Brilliant customer care.

Whenever I've had a question there is always someone available to answer it for me. Plain and easy to understand. Reviewed on: 24th August 2023

Policy Experts are expert at policies!

My experience with this company has always been good. Clear advice, decent premiums and a range of payment options. Reviewed on: 24th August 2023

No claim, no issues

Had no cause to claim on the policy so have nothing of note to say. Reviewed on: 24th August 2023

Great value

Not had to claim but the policy premium was half the amount of my usual hone insurance! Reviewed on: 24th August 2023

Excellent

Easy to deal with, competitive prices, excellent customer service. Reviewed on: 24th August 2023

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