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Policy Expert : Home insurance reviews

View other Policy Expert products
4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S
Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.
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Policy Expert Home insurance reviews (9156)

Quick professional easy to follow

5
Find this site and recieved a healthy deal. Was quick to set up and fillout forms online Reviewed on: 24th August 2023
Katie's avatar
Katie

Very happy customer

5
I was very happy with the service I received from policy expert. They offered the best competitive prices and was very easy to deal with. Overall summary is I would definitely use them again and have been very happy with the service they provided. Reviewed on: 24th August 2023
Hayley Cheesman 's avatar
Hayley Cheesman

Very slick with just a click

5
Very easy to set up and competitive pricing, updates and tips delivered direct to your inbox. Hat else do you need? Reviewed on: 24th August 2023
Robert Marshall 's avatar
Robert Marshall

Renewal quote

5
Very good customer service and quick with renewal quotes Reviewed on: 24th August 2023
Elizabeth Jones's avatar
Elizabeth Jones

Fast and easy claim

5
Really quick and painless home insurance claim. Clear communication and easy steps to follow Reviewed on: 24th August 2023
Stu B's avatar
Stu B

Some problems with find a key reward!

5
A person found my lost keys and phoned Policy expert to report that she had found them . But…. There were problems getting her £10 reward. Firstly the bank wouldn’t accept the cheque, after several phone calls the cheque eventually arrived and was accepted. Reviewed on: 24th August 2023
Sue Lyons's avatar
Sue Lyons

Great value for money

5
It was my Mum who recommended policy expert. My renewal had come up and had gone up by over £100. Policy Expert was £200 cheaper. Very pleased overall. Website easy to use. Reviewed on: 24th August 2023
Clara Butler's avatar
Clara Butler

Have my home and contents insurance

5
Very helpful experience people,with all my queries highly recommend to anyone Reviewed on: 24th August 2023
Doreen Mcelroy 's avatar
Doreen Mcelroy

Easy to get cover

4
At the time of looking for insurance they were one of the cheapest Reviewed on: 24th August 2023
Jacqueline Asquith 's avatar
Jacqueline Asquith

Great company for insurance

5
I’ve had no problem with renewing my house insurance and have recently used them for my car insurance. Always efficient and pleasant on the phone. Reviewed on: 24th August 2023
jeff Harwood's avatar
jeff Harwood

Review Policy Expert : Home insurance now

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