Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Experts in good value!

Excellent customer service. Professional and excellent value for money. Fabulous cover policy… everything you need and more! Thank you Reviewed on: 24th August 2023

Professional, Reliable & Competitive

We have used Policy Expert for a few years now and cannot fault their products or customer service. Highly recommended Reviewed on: 24th August 2023

Good cover for a reasonable and competitive price

No problems renewing and having paperwork sent to me by post Reviewed on: 24th August 2023

Great communication and price

Always great with price and easily contactable Reviewed on: 24th August 2023

Top notch

They were very knowledgeable and very helpful . Reviewed on: 24th August 2023

House Insurance

Policy Expert have been my favourite go to for house insurance for years. Always competitive Reviewed on: 24th August 2023

Fast, easy and best value

We had been with our former insurance company for many years but cost increased each year in spite of no claims. Decided a change was needed. Shopped around and was delighted to find Policy Expert. They offered us more cover for less money. Easy to arrange too. We will be contacting them for car insurance when due as we were so pleased with the service on home and contents. We would highly recommend this company. Reviewed on: 24th August 2023

Easy and competitive way to organise home insurance

Good on-line experience to set-up home insurance at a competitive price. All good so far for the second year running but not had to make a claim so don't know how it would be from that perspective. Very happy so far! Reviewed on: 24th August 2023

Expert Home insurance providers

Very clear renewal instructions. Easy to reach and helpful customer service and claims dept. I am with them for 6 years now Reviewed on: 24th August 2023

Value for money

Value for your money, had no issues or hidden costs. Reviewed on: 24th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Landlord Insurance
from NatWest 0.00 from 0 reviews
Home cover
from Hometree 0.00 from 0 reviews
Home Insurance
from Leek Building Society 4.96 from 26 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub