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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9139)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Easy set up good cover at a reasonable price

After looking aroung this company came out on top Reviewed on: 24th August 2023

Sorted.

Great help at a traumatic time. No auguing or splitting points. We were give options all the way. Renewed my policy. Reviewed on: 24th August 2023

Excellent service

Simple to use and understand. Excellent customer service. Reviewed on: 24th August 2023

Great value for money

Always affordable and reliable, I have used them for years Reviewed on: 24th August 2023

Great service, no issues

Never had any problem with them, fair price Reviewed on: 24th August 2023

excellent service

very good and excellent service Reviewed on: 24th August 2023

Brilliant allround

From start to finish, easy to find the product you want on the website, competitive prices and customer service great when you need them. Reviewed on: 24th August 2023

Good insurance company

Competitively priced and easy to take out policy. Pleased with options given at the time of renewal, as a result staying with this provider instead of switching. Reviewed on: 24th August 2023

Great firm

Cares for its customers always keeping them in the loop Reviewed on: 24th August 2023

Extremely helpful

I had some issues with a flat roof following a storm, policy expert were fast and efficient and had me paid out really quickly, which allowed me to get the work carried out before more damage could be caused. Reviewed on: 24th August 2023

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