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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Extremely helpful

I had some issues with a flat roof following a storm, policy expert were fast and efficient and had me paid out really quickly, which allowed me to get the work carried out before more damage could be caused. Reviewed on: 24th August 2023

No hassle

I switched here many years ago and every year they make it easy to stay. The premiums stay fairly constant I never feel the need to compare elsewhere. Which saves me time. Reviewed on: 24th August 2023

Always a good deal

Although I have never had to make a claim, all my dealings so far have been quick, easy and painless. Reviewed on: 24th August 2023

Great service

When I saw Policy Expect did home insurance and got a quick quote, I was very pleased with the price and the service I received. Reviewed on: 24th August 2023

Great customers service

We’ve been with policy expert now for 5 years and have always found the company very competitively priced and great customer service. Reviewed on: 24th August 2023

Well worth it

Really easy to take out cover for my house, they offer good cover at an affordable price. Reviewed on: 24th August 2023

Excellent customer service

The customers service and help with cost was the main reason I chose them Reviewed on: 24th August 2023

First class insurance

Efficient , competitive, easy to apply and comprehensive Reviewed on: 24th August 2023

Great web site

So easy to give details Options easy to understand Good value for money and year on year costs whilst increased were more excessive Reviewed on: 24th August 2023

Only the Best

I’ve been with policy expert for over 5 years. They have not only been the most competitive, but have always been there to help. Reviewed on: 24th August 2023

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