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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

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Policy Expert Home insurance reviews (9156)

Sorted.

Great help at a traumatic time. No auguing or splitting points. We were give options all the way. Renewed my policy. Reviewed on: 24th August 2023

Excellent service

Simple to use and understand. Excellent customer service. Reviewed on: 24th August 2023

Great value for money

Always affordable and reliable, I have used them for years Reviewed on: 24th August 2023

Great service, no issues

Never had any problem with them, fair price Reviewed on: 24th August 2023

excellent service

very good and excellent service Reviewed on: 24th August 2023

Brilliant allround

From start to finish, easy to find the product you want on the website, competitive prices and customer service great when you need them. Reviewed on: 24th August 2023

Good insurance company

Competitively priced and easy to take out policy. Pleased with options given at the time of renewal, as a result staying with this provider instead of switching. Reviewed on: 24th August 2023

Great firm

Cares for its customers always keeping them in the loop Reviewed on: 24th August 2023

Extremely helpful

I had some issues with a flat roof following a storm, policy expert were fast and efficient and had me paid out really quickly, which allowed me to get the work carried out before more damage could be caused. Reviewed on: 24th August 2023

No hassle

I switched here many years ago and every year they make it easy to stay. The premiums stay fairly constant I never feel the need to compare elsewhere. Which saves me time. Reviewed on: 24th August 2023

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