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Policy Expert : Home insurance reviews

View other Policy Expert products
4.74
Based on 9,139 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.
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Policy Expert Home insurance reviews (9139)

Competitive price and compares well against all others

5
Used policy expert for a number of years . Price always competitive and also a number of extras included with my policy suck as emergency repair cover which I was grateful we had last year following a burst pipe .which was dealt with quickly . Worth a look when comparing policies . Reviewed on: 24th August 2023
Stephen Beale's avatar
Stephen Beale

Very helpful.

5
Great insurers that covered all my needs. Reviewed on: 24th August 2023
Charlie & Jane's avatar
Charlie & Jane

Flippin great value for money!!!!

5
Just look at all the trustpilit 5 stars,!!! Reviewed on: 24th August 2023
Andrew Jaconelli's avatar
Andrew Jaconelli

Great Product

5
Great product at a great price! Easy to purchase and renew, no hassles! Reviewed on: 24th August 2023
Julie Moores's avatar
Julie Moores

Great provider

5
Can’t say anything negative. Been with them for years. No plans to change. Reviewed on: 24th August 2023
CR 's avatar
CR

Insurance at a good price

5
Straight forward insurance and simple to purchase Reviewed on: 24th August 2023
Colin Henderson's avatar
Colin Henderson

Cost effective insurance

5
Helpful and friendly staff, financially of benefit Reviewed on: 24th August 2023
John Batchelor's avatar
John Batchelor

Tidy pice of insurance

5
The value for money is fantastic and the cover you receive is phenomenal. I'm constantly getting people call me about the insurance I gave and when I tell them the policy I am on, they can hardly believe it! Reviewed on: 24th August 2023
James R's avatar
James R

Value for money

5
On the upcoming renewal of my Policy with Direct line (they almost doubled the renewal price!), I trawled around and found Policy Expert who gave me the same cover for less than what I paid Direct line the previous year!! Reviewed on: 24th August 2023
David Thatcher's avatar
David Thatcher

Good value

5
Easy to arrange good price and the bonus of help with cost should an emergency arise. Reviewed on: 24th August 2023
David Richardson's avatar
David Richardson

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