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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Always a good deal

Although I have never had to make a claim, all my dealings so far have been quick, easy and painless. Reviewed on: 24th August 2023

Great service

When I saw Policy Expect did home insurance and got a quick quote, I was very pleased with the price and the service I received. Reviewed on: 24th August 2023

Great customers service

We’ve been with policy expert now for 5 years and have always found the company very competitively priced and great customer service. Reviewed on: 24th August 2023

Well worth it

Really easy to take out cover for my house, they offer good cover at an affordable price. Reviewed on: 24th August 2023

Excellent customer service

The customers service and help with cost was the main reason I chose them Reviewed on: 24th August 2023

First class insurance

Efficient , competitive, easy to apply and comprehensive Reviewed on: 24th August 2023

Great web site

So easy to give details Options easy to understand Good value for money and year on year costs whilst increased were more excessive Reviewed on: 24th August 2023

Only the Best

I’ve been with policy expert for over 5 years. They have not only been the most competitive, but have always been there to help. Reviewed on: 24th August 2023

Competitive price and compares well against all others

Used policy expert for a number of years . Price always competitive and also a number of extras included with my policy suck as emergency repair cover which I was grateful we had last year following a burst pipe .which was dealt with quickly . Worth a look when comparing policies . Reviewed on: 24th August 2023

Very helpful.

Great insurers that covered all my needs. Reviewed on: 24th August 2023

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