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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Very good

Very easy to set up policy. I've chosen this company for several years now because the products are a great price and simple to renew. Reviewed on: 24th August 2023

First class

Great example of a well run organisation. Good old fashioned customer service at a great price too. Keep up the good work Reviewed on: 24th August 2023

Good

So far so good. They are not expensive and do the job. Reviewed on: 24th August 2023

Home

Easy to follow Clear information Reviewed on: 24th August 2023

Jenny

Put in a claim and was all done and dusted in three days. Reviewed on: 24th August 2023

Reasonable rates

Reasonable rates and details straight forward and not shrouded in gobbledegook. Reviewed on: 24th August 2023

Brilliant

I’ve been with policy expert for many years now and find their prices lower than anyone else.I have never had a problem with my policy and renewing ever year is so easy. Reviewed on: 24th August 2023

All is well

Haven’t claimed but all seems well. Reviewed on: 24th August 2023

Competitive

Cover good value for money and quick to answer the phone if you have a query. Thankfully never had to make a claim so cannot comment on claims procedure. Reviewed on: 24th August 2023

Excellent service

Been with them for years no problems, very helpful and great service. Reviewed on: 24th August 2023

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