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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Bartrum Lane home cover

Efficient service. Helpful staff. Good cover offered Reviewed on: 24th August 2023

I ditched policy expert but came back and wish I never left in the first place!

Both my cats and my house was insured through policy expert. When it came to renewal of my house insurance I foolishly left and went elsewhere but never for the ease, level of service, cost and level of cover I got with policy expert. So I hung my head in shame and came back and I’m so glad that I have as I am now saving money and getting more in terms of cover then I ever did with the big brand insurers. Reviewed on: 24th August 2023

Simple, good value and good customer setvice

No fuss straightforward fairly priced insurance! 2 years in a row Reviewed on: 24th August 2023

Efficient Policy renewal process

It was easy to renew my policy and the cost was comparable to other similar policies on comparison review sites. Reviewed on: 24th August 2023

Home insurance

Great service and price. Easy to follow online. Keep you informed of new products and ideas but not so you feel pressured. Highly recommend. Reviewed on: 24th August 2023

Excellent policy great service

Thoroughly recommend policy expert, my policy matches my previous policy with another supplier but at half the price, easy to set up great service and access to documentation brilliant. Reviewed on: 24th August 2023

Fantastic company

Easy to contact and talk to. I have been with this company a number of years very comprtative prices Reviewed on: 24th August 2023

No claim made so can only judge that the price was ok.

Ok price. So can't really comment on service level. Reviewed on: 24th August 2023

Excellent

Excellent value and product and simple to understand no hidden extras Reviewed on: 24th August 2023

Easy to become fully insured

After browsing all the comparison sites, I settled on policy expert for my home insurance policy. This is the second year with them as I renewed automatically havingno inclination to go policy hunting again Reviewed on: 24th August 2023

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