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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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14%
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1%
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0%
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1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Efficient Policy renewal process

5
It was easy to renew my policy and the cost was comparable to other similar policies on comparison review sites. Reviewed on: 24th August 2023

Home insurance

5
Great service and price. Easy to follow online. Keep you informed of new products and ideas but not so you feel pressured. Highly recommend. Reviewed on: 24th August 2023

Excellent policy great service

5
Thoroughly recommend policy expert, my policy matches my previous policy with another supplier but at half the price, easy to set up great service and access to documentation brilliant. Reviewed on: 24th August 2023

Fantastic company

5
Easy to contact and talk to. I have been with this company a number of years very comprtative prices Reviewed on: 24th August 2023

No claim made so can only judge that the price was ok.

4
Ok price. So can't really comment on service level. Reviewed on: 24th August 2023

Excellent

5
Excellent value and product and simple to understand no hidden extras Reviewed on: 24th August 2023

Easy to become fully insured

5
After browsing all the comparison sites, I settled on policy expert for my home insurance policy. This is the second year with them as I renewed automatically havingno inclination to go policy hunting again Reviewed on: 24th August 2023

Excellent insurance cover

5
We choose this cover as it included a lot of the extras in a very competitive price Reviewed on: 24th August 2023

So Easy

5
Setting up my policy was so easy and the price was fantastic and clear too Reviewed on: 24th August 2023

It's what you call 'VALUE'.

5
Excellent cover for excellent prices. Reviewed on: 24th August 2023

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