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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Good

Never had to claim so cannot comment on that but price is good! Reviewed on: 24th August 2023

Easy to set up

Easy to set up and reasonable price Reviewed on: 24th August 2023

Good for Insurance

Seems to fair better from comparison sites and luckily have never had to use Reviewed on: 24th August 2023

Been with policy Expert for about 4-5yrs and happy to stay with them.

Easy to stay with them. They give plenty notice when policy is ready to be renewed. Don't need to worry as they take payment automatically on date it is due. Reviewed on: 24th August 2023

Quick, easy &rl Reliable

Straight forward to get a policy, with the best value for money I could find. Reviewed on: 24th August 2023

Affordable and easy to set up

We've, thankfully, never had cause to make claim so I can only speak from a set up, price and customer service point of view, but always seems a pleasant and simple experience whenever I've had to sort renewals etc. Price often can't be beaten too. Reviewed on: 24th August 2023

First class product

The policy choice is very good and gives you the facility of a tailored package to suit your individual requirements. Pricing is very competitive and the whole process of buying is seamless. Reviewed on: 24th August 2023

Excellent

Great value insurance and exceptional service. Brilliant customer service to boot. Would definitely recommend to everyone. Top marks!!! Reviewed on: 24th August 2023

Great service at affordable price

Great service and price. Made a claim and sorted timely. Reviewed on: 24th August 2023

Does what it says on the tin

Great customer service, easy set up, best price for high defacto rating - beat my renewal by over £100. Very happy so far :) Reviewed on: 24th August 2023

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