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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Excellent

Great value insurance and exceptional service. Brilliant customer service to boot. Would definitely recommend to everyone. Top marks!!! Reviewed on: 24th August 2023

Great service at affordable price

Great service and price. Made a claim and sorted timely. Reviewed on: 24th August 2023

Does what it says on the tin

Great customer service, easy set up, best price for high defacto rating - beat my renewal by over £100. Very happy so far :) Reviewed on: 24th August 2023

First class service

After a recent break in, Policy Expert dealt with the claim efficiently and quickly, settling the matter without any delay. The home insurance policy is also reasonably priced with all the additional benefits required. Reviewed on: 24th August 2023

Very Happy

Good value home insurance. Quick & easy process to apply and renew. Would recommend. Reviewed on: 24th August 2023

Professional & cost effective

I have been with Policy Expert for a few years and they are very competitive on price and make the whole process very easy from start to finish. Reviewed on: 24th August 2023

easy to use,great value

easy to renew,simple to understand,good communication,great pricing Reviewed on: 24th August 2023

No Hassle from start to finish would recommend to all my colleagues and friends

Straight to the point with no hidden agenda, great customer relations at a very competitive cost. Reviewed on: 24th August 2023

Terrible insurance company

Have been trying to make a claim and it is not progressing, the claims handlers are useless Reviewed on: 24th August 2023

My review

I find policy expert vert committed and always have excellent communication with the policy holder regularly. Excellent Reviewed on: 24th August 2023

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