Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Policy Expert : Home insurance reviews

View other Policy Expert products
4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S
Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Policy Expert Home insurance reviews (9156)

Great value

5
Always keep policyholders informed and at a great price Reviewed on: 24th August 2023
Barbara Elmes's avatar
Barbara Elmes

Great prices great service

5
Couldn't believe the price of my quote compared to my renewal, was a bit worried about changing but I needn't of been, fantastic service. Reviewed on: 24th August 2023
Lou's avatar
Lou

Recommendation

3
Good insurance provider good customer service Reviewed on: 24th August 2023
Shah's avatar
Shah

Great value

5
Great service and great value for money in comparison with other providers. Reviewed on: 24th August 2023
Diane Haward's avatar
Diane Haward

Competitive pricing, easy to set up and manage online.

5
My third year with Policy Expert. Despite browsing all the comparison websites, they still came out on top for policy features and price. Very easy to manage online and to make any amendments. Reviewed on: 24th August 2023
Nancy Oliver's avatar
Nancy Oliver

Very pleased with our insurance policy

5
Very pleased Had problems after particularly strong gales and roof was fixed and all repairs done very satisfactory Reviewed on: 24th August 2023
Chris Wightman's avatar
Chris Wightman

Best value for money in hard times!

5
Straight forward. Reduced cost for second year of my insurance now. Very happy. Reviewed on: 24th August 2023
Jo Purcell's avatar
Jo Purcell

Policy expert review

5
They are so good with their communications. Getting through on the phone doesn't take long and they beat all prices on the compare websites. Been with them a few years now Reviewed on: 24th August 2023
Jenna Jordan Giddins.'s avatar
Jenna Jordan Giddins.

More for your money

5
I have dealt with this company some years ago and recent comparisons showed that there was more to be had for ones money by purchasing through them. Reviewed on: 24th August 2023
Paul Lamb's avatar
Paul Lamb

Great Value Insurance

5
I have insured our Home and contents with Policy Expert for several years. Although I have been lucky and not had to make a claim on my policy this company always provide exceptional value at renewal time with excellent value cover levels. Reviewed on: 24th August 2023
Ian Hewitt's avatar
Ian Hewitt

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill