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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9136 reviews)

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4.73

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Excellent service

Simple to use and understand. Excellent customer service. Reviewed on: 24th August 2023

Great value for money

Always affordable and reliable, I have used them for years Reviewed on: 24th August 2023

Great service, no issues

Never had any problem with them, fair price Reviewed on: 24th August 2023

excellent service

very good and excellent service Reviewed on: 24th August 2023

Brilliant allround

From start to finish, easy to find the product you want on the website, competitive prices and customer service great when you need them. Reviewed on: 24th August 2023

Good insurance company

Competitively priced and easy to take out policy. Pleased with options given at the time of renewal, as a result staying with this provider instead of switching. Reviewed on: 24th August 2023

Great firm

Cares for its customers always keeping them in the loop Reviewed on: 24th August 2023

Extremely helpful

I had some issues with a flat roof following a storm, policy expert were fast and efficient and had me paid out really quickly, which allowed me to get the work carried out before more damage could be caused. Reviewed on: 24th August 2023

No hassle

I switched here many years ago and every year they make it easy to stay. The premiums stay fairly constant I never feel the need to compare elsewhere. Which saves me time. Reviewed on: 24th August 2023

Always a good deal

Although I have never had to make a claim, all my dealings so far have been quick, easy and painless. Reviewed on: 24th August 2023

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