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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Quick easy and reliable

We purchased our first home 2 years ago and found the insurance process easy and understandable. We have continues with policy expert for the second year and will continue to do so! Reviewed on: 24th August 2023

9/10

Great price, legal cover included. Top notch. Reviewed on: 24th August 2023

Goodtogo

Easy to deal with, so far, no claim made. Good price. Sorted Reviewed on: 24th August 2023

Cost effective without missing out

Very competitive price, however the level of insurance is bundled with so much. If you do happen to find cheaper... it will be by pennies but you'll be missing out on so much other benefits. Here you can have your steak and eat it! (Or your celery and eat it if meats not your thing). Give them a go for a year, Renewal will impress you! Xx Reviewed on: 24th August 2023

Great service

Policy expert have always answers any queries that I have. They are also really quick to answer the phones. Reviewed on: 24th August 2023

Value for money

In times where every penny counts, I am thrilled to have found a company both affordable and comprehensive. Reviewed on: 24th August 2023

Recommend family

I recommended you to my father and lady friend both now have taken up your home insurance Reviewed on: 24th August 2023

Home Insurance

Very professional service, competitive price and comprehensive cover. Nice to have informative information regularly Reviewed on: 24th August 2023

Very satisfied

I’ve I have no complaints very polite and efficient Reviewed on: 24th August 2023

Excellent simple service.

Very quicvk, user friendly and easy to understand insurance service - just what you need. Reviewed on: 24th August 2023

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