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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

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Policy Expert Home insurance reviews (9156)

Does what it says on the tin

Great customer service, easy set up, best price for high defacto rating - beat my renewal by over £100. Very happy so far :) Reviewed on: 24th August 2023

First class service

After a recent break in, Policy Expert dealt with the claim efficiently and quickly, settling the matter without any delay. The home insurance policy is also reasonably priced with all the additional benefits required. Reviewed on: 24th August 2023

Very Happy

Good value home insurance. Quick & easy process to apply and renew. Would recommend. Reviewed on: 24th August 2023

Professional & cost effective

I have been with Policy Expert for a few years and they are very competitive on price and make the whole process very easy from start to finish. Reviewed on: 24th August 2023

easy to use,great value

easy to renew,simple to understand,good communication,great pricing Reviewed on: 24th August 2023

No Hassle from start to finish would recommend to all my colleagues and friends

Straight to the point with no hidden agenda, great customer relations at a very competitive cost. Reviewed on: 24th August 2023

Terrible insurance company

Have been trying to make a claim and it is not progressing, the claims handlers are useless Reviewed on: 24th August 2023

My review

I find policy expert vert committed and always have excellent communication with the policy holder regularly. Excellent Reviewed on: 24th August 2023

Easy to use, no fuss, no drama, no need to shop around.

I have taken my home insurance through Policy Expert for many years and never felt the need to 'shop around' as their quotes are always competitive. I have only made a claim once (drains) and this was handled quickly and efficiently - unlike the drains at the time that needed immediate action! The job was sorted and life's flow returned to normal. No fuss, no drama. Reviewed on: 24th August 2023

Helpful and contactable!

Setting up my account was so easily done online and very reasonable and affordable payments. Reviewed on: 24th August 2023

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