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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Best prices

Best price for the policy we required. Easy to deal with and easy to renew. Reviewed on: 24th August 2023

Excellent Service

I have been with Policy Expert a number of years. I always find the service extremely good and always competitive prices. I would recommend them to anybody. Reviewed on: 24th August 2023

Great price with home emergency cover and on on renewal too!

We always move on after a year but this was the best price we could find and it included the home emergency cover. It also covered me for working from home (admin work) and my mobility scooter. Reviewed on: 24th August 2023

Great Value Insurance

Renewal price was far better than on any comparison web site Reviewed on: 24th August 2023

Quick easy and reliable

We purchased our first home 2 years ago and found the insurance process easy and understandable. We have continues with policy expert for the second year and will continue to do so! Reviewed on: 24th August 2023

9/10

Great price, legal cover included. Top notch. Reviewed on: 24th August 2023

Goodtogo

Easy to deal with, so far, no claim made. Good price. Sorted Reviewed on: 24th August 2023

Cost effective without missing out

Very competitive price, however the level of insurance is bundled with so much. If you do happen to find cheaper... it will be by pennies but you'll be missing out on so much other benefits. Here you can have your steak and eat it! (Or your celery and eat it if meats not your thing). Give them a go for a year, Renewal will impress you! Xx Reviewed on: 24th August 2023

Great service

Policy expert have always answers any queries that I have. They are also really quick to answer the phones. Reviewed on: 24th August 2023

Value for money

In times where every penny counts, I am thrilled to have found a company both affordable and comprehensive. Reviewed on: 24th August 2023

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