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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Excellent simple service.

Very quicvk, user friendly and easy to understand insurance service - just what you need. Reviewed on: 24th August 2023

Excellent Policy

Straightforward Policy and easy to set up. Reviewed on: 24th August 2023

Great products, great service, great prices

Fabulous home insurance giving me all the cover I need at a great price and a really easy to use website. Thank you Policy Expert. Natalie. Reviewed on: 24th August 2023

Great

Had my policy for 2 years, so far never had to claim but I’m happy so far Reviewed on: 24th August 2023

Easy insurance

I've never any problems even when I've broke down they were quick to come and sort my issue out, would highly recommend them to anyone Reviewed on: 24th August 2023

Good policy and price

Very competitive prices for the cover l wanted. So good l referred my mother in law. We both saved money for exactly the same cover Reviewed on: 24th August 2023

Great Product great price

Cheap and cheerful. But don't like the auto-renewal feature on the policy. Reviewed on: 24th August 2023

Just Simple

Simplicity in renewing and claiming. SIMPLE =HAPPY Reviewed on: 24th August 2023

great value insurance

before my renewal they rang me up and offered me a great renewal price. very happy. Reviewed on: 24th August 2023

Great cover at competitive prices

I am a Mortgage Adviser and check annually for better deals with decent comprehensive cover. I moved to Policy Expert in 2015 and havent moved from them since, plus I have recommended to clients and friends. Easy to deal with and easy to talk with. Reviewed on: 24th August 2023

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