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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Just Simple

Simplicity in renewing and claiming. SIMPLE =HAPPY Reviewed on: 24th August 2023

great value insurance

before my renewal they rang me up and offered me a great renewal price. very happy. Reviewed on: 24th August 2023

Great cover at competitive prices

I am a Mortgage Adviser and check annually for better deals with decent comprehensive cover. I moved to Policy Expert in 2015 and havent moved from them since, plus I have recommended to clients and friends. Easy to deal with and easy to talk with. Reviewed on: 24th August 2023

Peace of mind

When choosing my home insurance provider it can be stressful trying to find the right choice and the right level of cover. Policy Expert take the pressure out of trying to choose what's right for me as their quotes each year come back better than any other provider so then it's straightforward to renew so taking away any worries I have Reviewed on: 24th August 2023

Reliable Home Insurance policy at a competitive price

I renew my Home insurance policy each year with Policy Expert due to the excellent service given by sales and the competative insurance policies offered. Have found the service to be hassel free whether claiming or renewing my insurance policy. A strong plus recommendation from a regular customer. Reviewed on: 24th August 2023

Great value for money!

Amazed to find my building and contents insurance at such a very reasonable price. Saved almost £250 compared to my previous building and contents insurance with the same cover. Easy to buy on line. Reviewed on: 24th August 2023

Best insurance co

Friendly,fast,reliable company,always helpful Reviewed on: 24th August 2023

Home inshurance

Very good home insurance where you can spread the payments instead of paying in full in these hard times Reviewed on: 24th August 2023

Great policy and fantastic price

Love the experience and very easy to use. Happy with my policy and most importantly price!! Reviewed on: 24th August 2023

Easy to sort and good value

Our renewal was due from another co. went ‘to the market’ and the excellent reviews for Policy Expert combined with a keen (better than ‘like for like’ ) list of benefits made it an easy decision. Prompt supply of all docs. in plain English. Recommended, thanks Reviewed on: 24th August 2023

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