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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Repeat customer

I have been with policy expert for 4 years now and I keep renewing as they offer competing rates and better packages of cover on insurance, since joining with home insurance I have changed other insurances to policy expert because they also have good customer services and litigation teams Reviewed on: 24th August 2023

Quick, Easy and Helpful

Really easy process to get cover, if you call them they're very helpful and it’s been a great service. Reviewed on: 24th August 2023

No hassle!

Good price, no aggravation, and instant cover. Reviewed on: 24th August 2023

Exceptionally good service

While I normally switch services each year. However, I have remained as a customer of Policy Expert because I have found them to offer a very high quality of service. The online application is easy to use, they have a worm, friendly approach, and the premium offered was very competitive. Reviewed on: 24th August 2023

A great service

The information provided was clear and easy to access. The sign up process was straightforward and price was the most competitive for the excellent level of cover. Reviewed on: 24th August 2023

Good insurer with competitive prices

Moved away from my old insurer due to the fact they had increased prices. Was pleasantly surprised that I could get more from Policy Expert and for a much more competitive price. Reviewed on: 24th August 2023

simple and consistent

Great pricing and easy to use system. have already reccomemded to family member..been a client for nearly 5 years. in the past could never trust incumbent insurer to get me the best quote fir th e following year.. we'll done policy expert. nick Jeffery Reviewed on: 24th August 2023

Great value insurance.

Have stayed with Policy Expert each year as they offer good cover at a very reasonable price. Reviewed on: 24th August 2023

AWESOME

Just great service from start to finish .. Reviewed on: 24th August 2023

Quality Service Every Time

You can always rely on Policy Expert to provide the best cover at the cheapest price. Reviewed on: 24th August 2023

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