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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Exceptionally good service

While I normally switch services each year. However, I have remained as a customer of Policy Expert because I have found them to offer a very high quality of service. The online application is easy to use, they have a worm, friendly approach, and the premium offered was very competitive. Reviewed on: 24th August 2023

A great service

The information provided was clear and easy to access. The sign up process was straightforward and price was the most competitive for the excellent level of cover. Reviewed on: 24th August 2023

Good insurer with competitive prices

Moved away from my old insurer due to the fact they had increased prices. Was pleasantly surprised that I could get more from Policy Expert and for a much more competitive price. Reviewed on: 24th August 2023

simple and consistent

Great pricing and easy to use system. have already reccomemded to family member..been a client for nearly 5 years. in the past could never trust incumbent insurer to get me the best quote fir th e following year.. we'll done policy expert. nick Jeffery Reviewed on: 24th August 2023

Great value insurance.

Have stayed with Policy Expert each year as they offer good cover at a very reasonable price. Reviewed on: 24th August 2023

AWESOME

Just great service from start to finish .. Reviewed on: 24th August 2023

Quality Service Every Time

You can always rely on Policy Expert to provide the best cover at the cheapest price. Reviewed on: 24th August 2023

SMOOTH TRANSACTION INSURANCE.

Very pleased with the smooth transaction purchasing our home insurance. Covers all our needs at a reasonable price. Reviewed on: 24th August 2023

Pleased to be covered by policy expert

Policy expert was recommended to me by my daughter & son in law as they are customers . I was shopping around to renew my house insurance & policy expert was the best I am very pleased. Reviewed on: 24th August 2023

Great service.

Very competitively priced and quick to set up . Reviewed on: 24th August 2023

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