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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Great cover at competitive prices

I am a Mortgage Adviser and check annually for better deals with decent comprehensive cover. I moved to Policy Expert in 2015 and havent moved from them since, plus I have recommended to clients and friends. Easy to deal with and easy to talk with. Reviewed on: 24th August 2023

Peace of mind

When choosing my home insurance provider it can be stressful trying to find the right choice and the right level of cover. Policy Expert take the pressure out of trying to choose what's right for me as their quotes each year come back better than any other provider so then it's straightforward to renew so taking away any worries I have Reviewed on: 24th August 2023

Reliable Home Insurance policy at a competitive price

I renew my Home insurance policy each year with Policy Expert due to the excellent service given by sales and the competative insurance policies offered. Have found the service to be hassel free whether claiming or renewing my insurance policy. A strong plus recommendation from a regular customer. Reviewed on: 24th August 2023

Great value for money!

Amazed to find my building and contents insurance at such a very reasonable price. Saved almost £250 compared to my previous building and contents insurance with the same cover. Easy to buy on line. Reviewed on: 24th August 2023

Best insurance co

Friendly,fast,reliable company,always helpful Reviewed on: 24th August 2023

Home inshurance

Very good home insurance where you can spread the payments instead of paying in full in these hard times Reviewed on: 24th August 2023

Great policy and fantastic price

Love the experience and very easy to use. Happy with my policy and most importantly price!! Reviewed on: 24th August 2023

Easy to sort and good value

Our renewal was due from another co. went ‘to the market’ and the excellent reviews for Policy Expert combined with a keen (better than ‘like for like’ ) list of benefits made it an easy decision. Prompt supply of all docs. in plain English. Recommended, thanks Reviewed on: 24th August 2023

Repeat customer

I have been with policy expert for 4 years now and I keep renewing as they offer competing rates and better packages of cover on insurance, since joining with home insurance I have changed other insurances to policy expert because they also have good customer services and litigation teams Reviewed on: 24th August 2023

Quick, Easy and Helpful

Really easy process to get cover, if you call them they're very helpful and it’s been a great service. Reviewed on: 24th August 2023

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