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Policy Expert : Home insurance reviews

4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

No hassle!

5
Good price, no aggravation, and instant cover. Reviewed on: 24th August 2023

Exceptionally good service

5
While I normally switch services each year. However, I have remained as a customer of Policy Expert because I have found them to offer a very high quality of service. The online application is easy to use, they have a worm, friendly approach, and the premium offered was very competitive. Reviewed on: 24th August 2023

A great service

5
The information provided was clear and easy to access. The sign up process was straightforward and price was the most competitive for the excellent level of cover. Reviewed on: 24th August 2023

Good insurer with competitive prices

5
Moved away from my old insurer due to the fact they had increased prices. Was pleasantly surprised that I could get more from Policy Expert and for a much more competitive price. Reviewed on: 24th August 2023

simple and consistent

5
Great pricing and easy to use system. have already reccomemded to family member..been a client for nearly 5 years. in the past could never trust incumbent insurer to get me the best quote fir th e following year.. we'll done policy expert. nick Jeffery Reviewed on: 24th August 2023

Great value insurance.

5
Have stayed with Policy Expert each year as they offer good cover at a very reasonable price. Reviewed on: 24th August 2023

AWESOME

5
Just great service from start to finish .. Reviewed on: 24th August 2023

Quality Service Every Time

5
You can always rely on Policy Expert to provide the best cover at the cheapest price. Reviewed on: 24th August 2023

SMOOTH TRANSACTION INSURANCE.

5
Very pleased with the smooth transaction purchasing our home insurance. Covers all our needs at a reasonable price. Reviewed on: 24th August 2023

Pleased to be covered by policy expert

5
Policy expert was recommended to me by my daughter & son in law as they are customers . I was shopping around to renew my house insurance & policy expert was the best I am very pleased. Reviewed on: 24th August 2023

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