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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Simple to use, and competitive rates

There are so many insurers to choose from, but I found Policy Expert easy to understand, and with a fair price, and plenty of time to consider their renewal. It was a no brainer really! Reviewed on: 24th August 2023

Value for money

Easy to deal with and very competitive on price. Highly recommend Reviewed on: 24th August 2023

Oscardog18

Decided this year to do some checking before renewing my home insurance. The one I have been with for years had increased my renewal.. Policy expert fitted my needs exactly and cost less ! Well done PA ! Thank you ! Reviewed on: 24th August 2023

Great cover

Great cover , simple stress free renewal at a great price. Reviewed on: 24th August 2023

Easy to deal with at a great price

Second year with Policy Expert as the online system is really user friendly, very easy to use and at a great price. I have recommended to friends who have also moved over. Reviewed on: 24th August 2023

Bargain insurance without cutting corners

Discovered policy expert a few years ago and have been with them ever since great value for money and have the emergency call out included which gives total peace of mind I even recommended my sister and got some money for doing so customer services are great and the whole process makes you feel like a valued customer which is rare in this day and age Reviewed on: 24th August 2023

So Easy

Was a quick and simple online questionnaire and within ten minutes I had my home insurance sorted, and cheaper than last year. Excellent service, and cover. Reviewed on: 24th August 2023

Super helpful staff

Been with policy expert for many years, always brilliant people to renew my policy with. Hopefully the day I need to claim they will be just as good Reviewed on: 24th August 2023

Years of cover

I have been with policy expert for years with both house and car insurance. Always happy to help when I've contacted customer services. Highly recommend. Reviewed on: 24th August 2023

Great communication

Had to make a claim this year and there online system made this really easy and all was dealt with in a friendly manner Reviewed on: 24th August 2023

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