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Policy Expert : Home insurance reviews

View other Policy Expert products
4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Brilliant company to deal with.

5
Brilliant company to deal with,I recommend them to all my family and friends.Good competitive price and great service Reviewed on: 24th August 2023
James Heyneker's avatar
James Heyneker

Reliable

4
Never had an issue with policy expert. Had to make claims, good service and good prices, even at renewal Reviewed on: 24th August 2023
Greg Wight's avatar
Greg Wight

Exceptional Service

5
Very easy to use and very helpfull Reviewed on: 24th August 2023
Steve's avatar
Steve

Excellent

5
From never having heard of this Company before, they gave me a brilliant price, very good at answering all my questions, talking me all through policy and made sure I was happy with everything, and did not hurry me through to make my decision. Having compared the market before talking to them, was very happy with the deal. Reviewed on: 24th August 2023
Liz Milligan's avatar
Liz Milligan

Home insurance

4
Straight forward to set up the policy on line, price competitive Reviewed on: 24th August 2023
Christine Hamer's avatar
Christine Hamer

Good value

4
Quick, easy and clear.Seems good not had to claim but hope it's as straightforward. Reviewed on: 24th August 2023
Newcombe 's avatar
Newcombe

Prompt response to enquiry

4
The telephone enquiry, was dealt with very efficiently and helpful. Reviewed on: 24th August 2023
Yvonne Robinson's avatar
Yvonne Robinson

Good value

5
Trawled through a lot of companies and this was the best Reviewed on: 24th August 2023
Ruth Steventon's avatar
Ruth Steventon

Simple to use, and competitive rates

5
There are so many insurers to choose from, but I found Policy Expert easy to understand, and with a fair price, and plenty of time to consider their renewal. It was a no brainer really! Reviewed on: 24th August 2023
Kate Nicolet's avatar
Kate Nicolet

Value for money

5
Easy to deal with and very competitive on price. Highly recommend Reviewed on: 24th August 2023
Dave Loughman's avatar
Dave Loughman

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