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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9139)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Clear, straightforward and listened.

I took out House insurance with Policy Expert having seen a favourable quote from a trusted Finance website. On the phone they were speedy, on top of things, listened closely to what i wanted and put it together for me plain and simple. Reviewed on: 24th August 2023

Excellent Home Insurance

Been with them for years, always very competitive prices and brilliant when you need to make a claim especially their home emergency cover!! Far better than British Gas!! Reviewed on: 24th August 2023

No hassle claims

Dealt with my claim very quickly and with minimal fuss Reviewed on: 24th August 2023

Great customer service and price

Super helpful customer service team and best price in the market for my product Reviewed on: 24th August 2023

Simple, no fuss insurance

Everything was straight forward, no issues at all. Reviewed on: 24th August 2023

Superb efficient professional outfit

Superb efficient professional company Reviewed on: 24th August 2023

Quick, easy, reliable

Fairly simple application process, lots of extras to add on for your own security/comfort. Price was reasonable and have had no issues thus far :D Reviewed on: 24th August 2023

Great insurance!

Easy to renew, good price and good coverage. Very pleased. Reviewed on: 24th August 2023

Fair price great benefits helpful customer service

Everytime I spoke to a customer service rep they always found me a decent deal with great benefits I'm very happy with my insurance. Reviewed on: 24th August 2023

Superb!

Quick easy, amazing all round service. Would highly recommend. Reviewed on: 24th August 2023

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