Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Policy Expert : Home insurance reviews

View other Policy Expert products
4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S
Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Policy Expert Home insurance reviews (9156)

Home insurance

5
Great service, with a price that wins every time!! Reviewed on: 24th August 2023
Babs Acott's avatar
Babs Acott

Positive Experience

5
Good service, polite, helpful and friendly. Renewal was very acceptable! Reviewed on: 24th August 2023
sally_evans64@hotmail.co.uk's avatar
[email protected]

Always the experts!!!

5
Policy expert always provide a friendly and helpful service. No matter what I have contacted for I.e. renewal or to discuss my policy they have always been polite, courteous and well mannered explaining everything in an understandable manner. There is not much more I can say about policy expert or their service in comparison to other companies I have used in the past. Like my title says… always the experts!! Thank you policy expert and good luck! Reviewed on: 24th August 2023
Lee's avatar
Lee

Price increases

4
It is difficult for any person requiring cover to accept a near 40% increase in premiums this year. Reviewed on: 24th August 2023
Peter Murgatroyd's avatar
Peter Murgatroyd

Does what it says on the tin!!!

5
Toilet flush button stopped working ( sunday) rang monday morning within a couple of hours they had sent a plumber who had repaired it! Very pleased and impressed. Got exactly what I paid for- for once. Reviewed on: 24th August 2023
Sandra Conway's avatar
Sandra Conway

Service

5
Good prices good customer services got home and car from them cheaper than all the others online Reviewed on: 24th August 2023
Kenneth elford's avatar
Kenneth elford

House insurance

5
Easy to purchase and then renew the policy. A good renewal price. Easy to use website, quick to send out documents. Excellent value for money Reviewed on: 24th August 2023
Susan's avatar
Susan

Very easy

5
very easy to get a quote and get insured Reviewed on: 24th August 2023
Peter Sarson's avatar
Peter Sarson

Home insurance

5
My policy was very easy to understand and to set up online. It had clear instructions and guidance on how to complete the forms and different levels of insurance was also clear to suit everyone's differing types of insurance needed. My renewal quote was also clearly set out and sent so enough time was given for me to make sure the level of cover was still the same as the year before Reviewed on: 24th August 2023
angela charnock's avatar
angela charnock

Clear, straightforward and listened.

5
I took out House insurance with Policy Expert having seen a favourable quote from a trusted Finance website. On the phone they were speedy, on top of things, listened closely to what i wanted and put it together for me plain and simple. Reviewed on: 24th August 2023
Gail Drew's avatar
Gail Drew

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill