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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Excellent Home Insurance

Been with them for years, always very competitive prices and brilliant when you need to make a claim especially their home emergency cover!! Far better than British Gas!! Reviewed on: 24th August 2023

No hassle claims

Dealt with my claim very quickly and with minimal fuss Reviewed on: 24th August 2023

Great customer service and price

Super helpful customer service team and best price in the market for my product Reviewed on: 24th August 2023

Simple, no fuss insurance

Everything was straight forward, no issues at all. Reviewed on: 24th August 2023

Superb efficient professional outfit

Superb efficient professional company Reviewed on: 24th August 2023

Quick, easy, reliable

Fairly simple application process, lots of extras to add on for your own security/comfort. Price was reasonable and have had no issues thus far :D Reviewed on: 24th August 2023

Great insurance!

Easy to renew, good price and good coverage. Very pleased. Reviewed on: 24th August 2023

Fair price great benefits helpful customer service

Everytime I spoke to a customer service rep they always found me a decent deal with great benefits I'm very happy with my insurance. Reviewed on: 24th August 2023

Superb!

Quick easy, amazing all round service. Would highly recommend. Reviewed on: 24th August 2023

Fair price

Very fairly priced for what the policy included Reviewed on: 24th August 2023

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