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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Terrific policy

Policy is good and covers all of my needs Reviewed on: 24th August 2023

Easy home insurance

Very easy process, fully covered and at really competitive prices, offering great value. Reviewed on: 24th August 2023

Value for the money

Easy to use website. I hope that it will as efficient if I ever have to make a claim. Reviewed on: 24th August 2023

Renewed with Policy Expert

As someone who shops around for value, I chose to renew with Policy Expert because they offered the best price for the level of cover i wanted. A company that recognises loyalty is a rare thing at the moment. Reviewed on: 24th August 2023

Dependable service and cover for your house Insurance

We have been using Policy Expert for a few years now, probably 5+, and we check other providers each year against the excellent service and coverage given by Policy Expert. They really are 'experts' and tailor your requirements to a standard that excels other providers. All this at a very competitive price. We have found that Policy Expert are seldomly bettered in service/value and coverage. Reviewed on: 24th August 2023

No fuss

All simple no fuss insurance online experience so easy and communication is 1st class Reviewed on: 24th August 2023

Policy satisfaction

Quick efficient service.. Helped me get the best policy to suit my needs. Reviewed on: 24th August 2023

Easy and Straightforward to Deal with

I have been with this company for a few years now and have always found their prices very competitive. Renewals are always straightforward and easy online. Reviewed on: 24th August 2023

Fantastic

This firm was a dream to deal with. No complications, no hard sell, easy transactions. Have and will continue to recommend and use myself. Reviewed on: 24th August 2023

Easy to buy home insurance online

All good, easy online access. Most competitive price. Reviewed on: 24th August 2023

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