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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Clear website, great cover at competitive prices.

Found the website easy to navigate and found the cover required at a competitive price. Reviewed on: 24th August 2023

Proud to be covered by Policy Expert

Easy to buy and at a great price. The website is helpful and access to your policy documents is easy and trouble free. I'd certainly recommend Policy Expert to anyone. Reviewed on: 24th August 2023

Home insurance

Good coverage at a good price and easy to deal with. Plain speaking policy, easy to contact and no fuss as to what's covered and what's not.. For customers busy living their lives that's reassuring. Reviewed on: 24th August 2023

Easy to use

Set up and review was so easy, limited interaction saving time Reviewed on: 24th August 2023

Great value cover

Great cover at a good price and great customer service Reviewed on: 24th August 2023

Great value and service

Policy Expert are perfect, very helpful if you phone them and very good prcies Reviewed on: 24th August 2023

Smooth & Easy

Very straightforward to set up policy, saved some much time not having to shop around! Reviewed on: 24th August 2023

Best and cheapest home insurance

Time and time again policy expert come up trump's with the cheapest home insurance on comparison websites and customer services are clear and precise and friendly. Reviewed on: 24th August 2023

Good, affordable service

Generally a good affordable service. A little slow to support with a significant drain issue however the claim has been moving and we were kept up to date Reviewed on: 24th August 2023

An exception to the rule

Every year when the dreaded renewal is due, be it for your car, bike or home insurance you know the price will be substantially higher and you need to shop around or call the provider to try and negotiate. Policy Expert is the only one I don't need to do that. Yes it does increase each year like everything else but the increase is minimal and always represents good value for money. Reviewed on: 24th August 2023

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