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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Easy does it!

No hassle, no quibble. Very competitive prices. Straight forward application. Stress free communication. Sorted! Reviewed on: 24th August 2023

Good customer service

Nice and easy online change- good customer service- good prices - Reviewed on: 24th August 2023

Great, no hassle insurance

Superb service, great price, recommended Reviewed on: 24th August 2023

Fast service

I have only been with them for few months and so far have not made a claim. However when needed they are there for us, and at a very reasonable price Reviewed on: 24th August 2023

cheap and affordable

i have been with policy expert more than 5 years Reviewed on: 24th August 2023

GREAT VALUE

The process of setting home insurance with Policy expert was easy and good value-got exactly what I was looking for Reviewed on: 24th August 2023

Quick simple cost effective solution

Was a very simple straightforward process, Insurance sorted and on with the rest of my day, just how I like it. I don’t do hassle, life is too short . Reviewed on: 24th August 2023

Good value

Having been quoted a greatly increased amount by my former insurer I went online and found policy expert which is much better value. Reviewed on: 24th August 2023

Helpful and friendly

Really easy to use website. Customer service is great. Would recommend to friends and family. Great price too. Reviewed on: 24th August 2023

Provided very good cover at the best price

My first time with Policy Expert and very pleased with the service Reviewed on: 24th August 2023

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