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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.78 (9134 reviews)

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4.76

Based on 9,134 reviews, last reviewed 6th Sep 2025

350% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Repeat customer, excellent servce and price I have been with them for several years now as they always come through with a top quality policy cheaper than others and with added benefits such as ... Read more Reviewed on: 6th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9134)

GREAT VALUE

The process of setting home insurance with Policy expert was easy and good value-got exactly what I was looking for Reviewed on: 24th August 2023

Quick simple cost effective solution

Was a very simple straightforward process, Insurance sorted and on with the rest of my day, just how I like it. I don’t do hassle, life is too short . Reviewed on: 24th August 2023

Good value

Having been quoted a greatly increased amount by my former insurer I went online and found policy expert which is much better value. Reviewed on: 24th August 2023

Helpful and friendly

Really easy to use website. Customer service is great. Would recommend to friends and family. Great price too. Reviewed on: 24th August 2023

Provided very good cover at the best price

My first time with Policy Expert and very pleased with the service Reviewed on: 24th August 2023

Trust Policy Expert.

Thank goodness I have not yet had to use Policy Expert., But I have every confidence in them when I need them. Reviewed on: 24th August 2023

Sitting there ready to help

I haven’t needed to make a claim but feel confident that they would be ready and willing to help Reviewed on: 24th August 2023

Service for good value!

Policy Expert's products exactly meet our needs, but what is outstanding is the price! Their products are amazingly good value. But it doesn't stop there! Not only are they good value, but provide a wonderfully positive and welcoming personal service. Their agents show exemplary politeness and eager to please, without having to wait too long on the phone. They are prompt and efficient. What more can you ask in this day and age? Reviewed on: 24th August 2023

Fantastic service

Great price, swift reply’s can’t fault them Reviewed on: 24th August 2023

Trouble free and easy to contact

Top experience, very helpful with my multiple policies. Excellent and happy to recommend Reviewed on: 24th August 2023

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