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Policy Expert : Home insurance reviews

4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Great cover with an unbeatable price.

5
Great cover with an unbeatable price. I've shopped around a lot and nowhere else can offer this level of cover. Reviewed on: 24th August 2023

Best value on market

5
Opted for home and contents insurance from PE having scoured the market. Great value for money and friendly service. Reviewed on: 24th August 2023

Amazing service

5
Since the start of taking the policy you have been responding quickly and efficiently to my requests. Reviewed on: 24th August 2023

So good I stayed with them

5
Great company to deal with, easy to get through to speak with someone, always helpful and make you feel like a valued customer Reviewed on: 24th August 2023

Great price and range of products

5
Most things are included really clear policy Reviewed on: 24th August 2023

In safe hands

5
We've been with Policy Expert for several years now and feel we are in safe hands when choosing them for our home insurance. The service is excellent and we haven't felt the need to be with anyone else as Policy Expert meets all our needs and provide a competitive price when we need to renew our policy. Highly recommend them. Reviewed on: 24th August 2023

Great Value Insurance

5
Been with Policy Expert for 3 years now, my policy is reasonably priced and I have got the cover I required. I compare my policy every year and Policy Expert always comes out on top. Excellent customer service as well. Reviewed on: 24th August 2023

Competitive prices !!!

5
Thankfully I have never had to claim but have been with this company for some years as renewals d as Leah’s competitive unlike some insurance companies Reviewed on: 24th August 2023

Clear website, great cover at competitive prices.

5
Found the website easy to navigate and found the cover required at a competitive price. Reviewed on: 24th August 2023

Proud to be covered by Policy Expert

5
Easy to buy and at a great price. The website is helpful and access to your policy documents is easy and trouble free. I'd certainly recommend Policy Expert to anyone. Reviewed on: 24th August 2023

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