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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Trust Policy Expert.

Thank goodness I have not yet had to use Policy Expert., But I have every confidence in them when I need them. Reviewed on: 24th August 2023

Sitting there ready to help

I haven’t needed to make a claim but feel confident that they would be ready and willing to help Reviewed on: 24th August 2023

Service for good value!

Policy Expert's products exactly meet our needs, but what is outstanding is the price! Their products are amazingly good value. But it doesn't stop there! Not only are they good value, but provide a wonderfully positive and welcoming personal service. Their agents show exemplary politeness and eager to please, without having to wait too long on the phone. They are prompt and efficient. What more can you ask in this day and age? Reviewed on: 24th August 2023

Fantastic service

Great price, swift reply’s can’t fault them Reviewed on: 24th August 2023

Trouble free and easy to contact

Top experience, very helpful with my multiple policies. Excellent and happy to recommend Reviewed on: 24th August 2023

Value for money

Very happy with price of home insurance policy. Will definitely use again. Reviewed on: 24th August 2023

Good price easy to renew and negotiate

When it was time to renew I talked to a person was nice and polite and gave me a good price Reviewed on: 24th August 2023

Great value

Excellent cover and value and easy to renew. Reviewed on: 24th August 2023

Great service

I have been with policy expert for over 4 years, an excellent company and great service ream Reviewed on: 24th August 2023

Great so far

Prices and website are excellent, renewal price was still cheapest from all others on comparison websites. Have not made any claims, so can't comment on how well claims are handled. Reviewed on: 24th August 2023

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