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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Always a good experience

Everytime I have had the need to contact my insurance company they have been excellent. Reviewed on: 24th August 2023

Excellent service

Very good on prices and good scope of cover Reviewed on: 24th August 2023

Good service

Good service from the team again Reviewed on: 24th August 2023

Policy Expert Home Insurance

Everything I could possibly need from a home insurance policy at a cracking price. Reviewed on: 24th August 2023

Amazing customer service

We first decided to go with Policy expert in 2022 when we bought our first property. Customer service was fantastic so we decided to renew our policy with them this year even with a slight price increase. Thank you x Reviewed on: 24th August 2023

Good customer service

Very helpful customer service, quick and efficient while explaining everything clearly. Haven't had any problems. Reviewed on: 24th August 2023

Perfect Insurance

I found it very easy to apply for the insurance online. The price was very good and much lower than my existing Insurance Company for the same amount of cover. I have recently recommended Policy Expert to a friend and they were able to lower their premium Reviewed on: 24th August 2023

Great provider

Have stayed with policy Expert. They are straight forward and easy to renew with no shocking price hikes so far. Reviewed on: 24th August 2023

No hassle insurance !,

At 75 yrs old you need to get insurance without complications and details which are difficult to understand, and you want it at a good price. Policy Expert seems to tick all boxes for me!! Reviewed on: 24th August 2023

Excellent value

Easy application form and excellent value. Second and third year increases below average for the industry. Thank you Policy Expert. Reviewed on: 24th August 2023

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