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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Service for good value!

Policy Expert's products exactly meet our needs, but what is outstanding is the price! Their products are amazingly good value. But it doesn't stop there! Not only are they good value, but provide a wonderfully positive and welcoming personal service. Their agents show exemplary politeness and eager to please, without having to wait too long on the phone. They are prompt and efficient. What more can you ask in this day and age? Reviewed on: 24th August 2023

Fantastic service

Great price, swift reply’s can’t fault them Reviewed on: 24th August 2023

Trouble free and easy to contact

Top experience, very helpful with my multiple policies. Excellent and happy to recommend Reviewed on: 24th August 2023

Value for money

Very happy with price of home insurance policy. Will definitely use again. Reviewed on: 24th August 2023

Good price easy to renew and negotiate

When it was time to renew I talked to a person was nice and polite and gave me a good price Reviewed on: 24th August 2023

Great value

Excellent cover and value and easy to renew. Reviewed on: 24th August 2023

Great service

I have been with policy expert for over 4 years, an excellent company and great service ream Reviewed on: 24th August 2023

Great so far

Prices and website are excellent, renewal price was still cheapest from all others on comparison websites. Have not made any claims, so can't comment on how well claims are handled. Reviewed on: 24th August 2023

Always a good experience

Everytime I have had the need to contact my insurance company they have been excellent. Reviewed on: 24th August 2023

Excellent service

Very good on prices and good scope of cover Reviewed on: 24th August 2023

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