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Policy Expert : Home insurance reviews

View other Policy Expert products
4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Just great

5
Every time just easy to deal with and just s great company Reviewed on: 24th August 2023
Paul Woodward's avatar
Paul Woodward

Policy Expert Fabulous

5
No fuss company. Straightforward to deal with and with their portal your kept up to date at all times. Reviewed on: 24th August 2023
Peter Pimperton 's avatar
Peter Pimperton

Easy and good value

5
Good rates and good level of cover. Easy to sign up, renewal has always been competitive and their energy saving tips are helpful, not patronising and their website is easy to navigate. Reviewed on: 24th August 2023
AJ's avatar
AJ

No complaints! Ever!

5
I have never had to claim so I can comment on that. However setting up and renewal are always quick and easy. We’re always given a very competitive price for top quality services. 100% would recommend. Reviewed on: 24th August 2023
Matt's avatar
Matt

Great value insurance for your home

5
Great value home insurance. Easy to understand policy. Easy to apply online, no hidden costs. Reviewed on: 24th August 2023
Trudie Lake's avatar
Trudie Lake

Straight forward

5
Policy Expert were easy to deal with when I bought my insurance policy from them, would recommend. Reviewed on: 24th August 2023
Melanie Bentley's avatar
Melanie Bentley

Great products, great customer service

5
Not much more to say, competitively priced and great customer service when you need it! Reviewed on: 24th August 2023
abiw's avatar
abiw

Home Insurance review

5
Excellent service and follow up, checked out all the comparison sites and the Policy Expert showed to be the best in my opinion Reviewed on: 24th August 2023
Hylton Scorer's avatar
Hylton Scorer

Fair price and good cover even with medical issues

5
I always shop around but always come back Reviewed on: 24th August 2023
Lynne griffin 's avatar
Lynne griffin

Quick and easy

5
Insuring with Policy Expert is a quick and simple process Reviewed on: 24th August 2023
pete's avatar
pete

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