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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great company

I have had policies with them for a few years , always come back as best quote as I do all the checks. I haven’t had to make a claim so no problems there either Reviewed on: 24th August 2023

Value for money!

Straight forward with good value as a nonus Reviewed on: 24th August 2023

Top Notch Company

Extremely simple to use, great price, policy and people. Highly recommend! Reviewed on: 24th August 2023

Polite, friendly and obliging custome4 service

Always happy to chat to assist in finding a competitive quote, great customer service staff Reviewed on: 24th August 2023

Good value

After comparing with other sites Policy Expert came out as the best all round policy in terms of features and price. Reviewed on: 24th August 2023

Great insurance provider

I’ve been with Policy Expert for many years for my home insurance. Great value for money and good cover!! Reviewed on: 24th August 2023

Just what we needed

Policy Expert came up with the perfect policy cover we needed, at a much lower price than its' competitors. Can't rate them highly enough. Reviewed on: 24th August 2023

excellent service

excellent service, very easy to deal with Reviewed on: 24th August 2023

Very satisfied customer :)

Insurance can be a bit of a nightmare, but my time with Policy Expert has been wonderful. I love the convenience of being able to view my policy and make changes online, and I've not had any problems so far. Really appreciated their competitive pricing too! Reviewed on: 24th August 2023

Renewed

Didn’t hesitate to renew my policy as it was a fair quote and they answered all my questions Reviewed on: 24th August 2023

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