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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Fantastic company , have always dealt with my queries in an efficient and speedy manner. They strive to please the customer

Have always found them to go above and beyond to reach a conclusion and answer any query Reviewed on: 24th August 2023

Just great

Every time just easy to deal with and just s great company Reviewed on: 24th August 2023

Policy Expert Fabulous

No fuss company. Straightforward to deal with and with their portal your kept up to date at all times. Reviewed on: 24th August 2023

Easy and good value

Good rates and good level of cover. Easy to sign up, renewal has always been competitive and their energy saving tips are helpful, not patronising and their website is easy to navigate. Reviewed on: 24th August 2023

No complaints! Ever!

I have never had to claim so I can comment on that. However setting up and renewal are always quick and easy. We’re always given a very competitive price for top quality services. 100% would recommend. Reviewed on: 24th August 2023

Great value insurance for your home

Great value home insurance. Easy to understand policy. Easy to apply online, no hidden costs. Reviewed on: 24th August 2023

Straight forward

Policy Expert were easy to deal with when I bought my insurance policy from them, would recommend. Reviewed on: 24th August 2023

Great products, great customer service

Not much more to say, competitively priced and great customer service when you need it! Reviewed on: 24th August 2023

Home Insurance review

Excellent service and follow up, checked out all the comparison sites and the Policy Expert showed to be the best in my opinion Reviewed on: 24th August 2023

Fair price and good cover even with medical issues

I always shop around but always come back Reviewed on: 24th August 2023

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