Write a review

Newsletter

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

View other Policy Expert products

4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9156)

Great company!

Very quick and efficient service. Reviewed on: 24th August 2023

Good value and helpful staff

Renewing our house insurance was simple and the member of staff was very helpful. We had a new green house and she'd which needed to be included and this was dealt with quickly and with minimal fuss. Just a few questions and it was done Reviewed on: 24th August 2023

Value for money

Excellent service and value for money. Easy to access online from start to finish, highly recommend Reviewed on: 24th August 2023

good value

best price and returns and value of contents greatly reduced now children gone etc Reviewed on: 24th August 2023

Excellent Company

Excellent Company made it very easy to get insurance Reviewed on: 24th August 2023

They're good.

Very clear policies. Cheap. Good to deal with. Very amicable and professional. Highly recommended Reviewed on: 24th August 2023

Excellent service

Easy to set up and great cover at affordable price Reviewed on: 24th August 2023

Best all round.

I've been with Policy Expert for 4 years now, and they are so easy to deal with, professional and polite, and always give me a price that cannot be beaten. Highly recommend to friends and family. Reviewed on: 24th August 2023

1st class customer service.

Phoned up customer services with a problem and the young man I spoke to could not have been more helpful. 1st class service Reviewed on: 24th August 2023

Claims paid quickly & great premiums-what more could you ask for?

I've been with Policy Expert for a few years for home insurance and after 2 great experiences with a loss and then damage claim, have recently also placed my car insurance through them. Claims were handled brilliantly, excellent contact throughout, lovely people and speedy settlement, also premium didn't increase dramatically at renewal, happily recommend. Reviewed on: 24th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home insurance
from Sainsburys Bank 2.57 from 106 reviews
Home insurance (discontinued)
from Legal and General 4.15 from 90 reviews
Landlord Insurance
from RightSure 4.21 from 5 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.65 from 5028 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub