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Policy Expert : Home insurance reviews

4.74
Based on 9,139 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9139)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Fair price

5
Very fairly priced for what the policy included Reviewed on: 24th August 2023

Terrific policy

5
Policy is good and covers all of my needs Reviewed on: 24th August 2023

Easy home insurance

5
Very easy process, fully covered and at really competitive prices, offering great value. Reviewed on: 24th August 2023

Value for the money

5
Easy to use website. I hope that it will as efficient if I ever have to make a claim. Reviewed on: 24th August 2023

Renewed with Policy Expert

5
As someone who shops around for value, I chose to renew with Policy Expert because they offered the best price for the level of cover i wanted. A company that recognises loyalty is a rare thing at the moment. Reviewed on: 24th August 2023

Dependable service and cover for your house Insurance

5
We have been using Policy Expert for a few years now, probably 5+, and we check other providers each year against the excellent service and coverage given by Policy Expert. They really are 'experts' and tailor your requirements to a standard that excels other providers. All this at a very competitive price. We have found that Policy Expert are seldomly bettered in service/value and coverage. Reviewed on: 24th August 2023

No fuss

5
All simple no fuss insurance online experience so easy and communication is 1st class Reviewed on: 24th August 2023

Policy satisfaction

5
Quick efficient service.. Helped me get the best policy to suit my needs. Reviewed on: 24th August 2023

Easy and Straightforward to Deal with

5
I have been with this company for a few years now and have always found their prices very competitive. Renewals are always straightforward and easy online. Reviewed on: 24th August 2023

Fantastic

5
This firm was a dream to deal with. No complications, no hard sell, easy transactions. Have and will continue to recommend and use myself. Reviewed on: 24th August 2023

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