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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Value for the money

Easy to use website. I hope that it will as efficient if I ever have to make a claim. Reviewed on: 24th August 2023

Renewed with Policy Expert

As someone who shops around for value, I chose to renew with Policy Expert because they offered the best price for the level of cover i wanted. A company that recognises loyalty is a rare thing at the moment. Reviewed on: 24th August 2023

Dependable service and cover for your house Insurance

We have been using Policy Expert for a few years now, probably 5+, and we check other providers each year against the excellent service and coverage given by Policy Expert. They really are 'experts' and tailor your requirements to a standard that excels other providers. All this at a very competitive price. We have found that Policy Expert are seldomly bettered in service/value and coverage. Reviewed on: 24th August 2023

No fuss

All simple no fuss insurance online experience so easy and communication is 1st class Reviewed on: 24th August 2023

Policy satisfaction

Quick efficient service.. Helped me get the best policy to suit my needs. Reviewed on: 24th August 2023

Easy and Straightforward to Deal with

I have been with this company for a few years now and have always found their prices very competitive. Renewals are always straightforward and easy online. Reviewed on: 24th August 2023

Fantastic

This firm was a dream to deal with. No complications, no hard sell, easy transactions. Have and will continue to recommend and use myself. Reviewed on: 24th August 2023

Easy to buy home insurance online

All good, easy online access. Most competitive price. Reviewed on: 24th August 2023

Great cover with an unbeatable price.

Great cover with an unbeatable price. I've shopped around a lot and nowhere else can offer this level of cover. Reviewed on: 24th August 2023

Best value on market

Opted for home and contents insurance from PE having scoured the market. Great value for money and friendly service. Reviewed on: 24th August 2023

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