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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9140)

Easy and reliable

Easy service to use. Really responsive and answered all queries efficiently and effectively. Reviewed on: 24th August 2023

Brilliant!

Clear policy. Good cover. Well updated so far. Reviewed on: 24th August 2023

Happy outcome

Policy expert provides value for money and peace of mind. From setting up the policy to making a claim,everything is easy to do online. Would recommend this company Reviewed on: 24th August 2023

Excellent service and excellent cover

Having a few years with Policy Expert I have never had any adverse experiences. Renewal was easy and very affordable. Great all round cover with easy communication. Would most definitely highly recommend. Reviewed on: 24th August 2023

Good Value for Money for a policy that suits you

Website was really informative, wording you can actually understand & policies to suit my needs. Good value for money xx Reviewed on: 24th August 2023

Simply the best

I have been with policy expert for 2 years now. The cover limits are brilliant, the premiums the lowest. But it's their customer service that is outstanding. Great communication with very knowledgeable and friendly staff. I've made 2 changes, including a house move and it was seamless . Reviewed on: 24th August 2023

No stress company

Always easy to renew with no hassle. Reviewed on: 24th August 2023

Great customer service

Smooth renewal process with good price! Reviewed on: 24th August 2023

Great provider

I had a claim that was dealt with quickly and professionally. I was given a very fair offer. Reviewed on: 24th August 2023

Easy

Straight forward to organise , easy payment and value for money. Reviewed on: 24th August 2023

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