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Policy Expert : Home insurance reviews

View other Policy Expert products
4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S
Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Value for Money

5
Easy to manage - Convenient comprehensive cover Reviewed on: 24th August 2023
David Flounders's avatar
David Flounders

Simple, safe and such good value

5
So easy to use online. You know your policy is safe with Policy Expert. And, its such good value. Reviewed on: 24th August 2023
Paul Spendlove 's avatar
Paul Spendlove

Trusted company

5
This is my third year with Policy Expert, and will not change. WHY.... easy to work with, good price for the cover, excellent customer service support. Reviewed on: 24th August 2023
kevin wild's avatar
kevin wild

Home insurance

5
Great product at a very Good price Reviewed on: 24th August 2023
Lee Wilson 's avatar
Lee Wilson

Excellent insurance

5
Very competitive and good at keeping prices low the following year. Reviewed on: 24th August 2023
DALE CRANFIELD's avatar
DALE CRANFIELD

Hopless at paying up claims

1
Incident in May Still nowhere near settled Their appointed claims people's links do not work. Impossible to get in touch by phone, email or link. Keep away from them. A one star rating is much better than what they deserve Reviewed on: 24th August 2023
Vijay 's avatar
Vijay

Very good on prices and services

5
Very good on prices and services Reviewed on: 24th August 2023
Brian 's avatar
Brian

Efficient

5
Competitive price, good value for money and hassle free Reviewed on: 24th August 2023
Timothy ODonoghue's avatar
Timothy ODonoghue

Happy with policy and service

5
The home insurance policy was easy to set up and renew. Good value for money and a number of extras included in the price. The website is easy to navigate and I’ve been happy with everything to date. Reviewed on: 24th August 2023
LW's avatar
LW

Great Customer Service

5
I received great customer service, a very good insurance price and a no hassle policy which contained everything I needed. The process was simple and the advisor was very knowledgeable. I would definitely highly recommend Reviewed on: 24th August 2023
Elizabeth's avatar
Elizabeth

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