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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9140)

Efficient service provided

Fast effective service when I was searching for some house insurance. It was easy and fast to deal with them and get the insurance set up. Reviewed on: 24th August 2023

Home insurance designed for modern use

Policy Expert came up as the best option when comparing providers. Not only was the price good, but the policy range options were easy to understand and clearly showed which one was right for us. Their options also just seem better configured for modern use cases and left out things you don’t want or need. Reviewed on: 24th August 2023

Great value

Home insurance at sensible prices, easy to access. Reviewed on: 24th August 2023

Easy to Renew

I think the renewal process is easy and encouraged me to stick with what I already know. Reviewed on: 24th August 2023

Easy

Good company, no hassle and easy to set up Reviewed on: 24th August 2023

Value for money

I’ve had this insurance a couple of years and found them value for money Reviewed on: 24th August 2023

Amazing

Helpful and caring about getting the best fir you Reviewed on: 24th August 2023

Best and friendly provider.

Understand and renewal time helpfully. Reviewed on: 24th August 2023

Best customer services

Very quick and efficient service. Great price, nit only at the time of sale but also renewals. Reviewed on: 24th August 2023

Clear, no jargon insurance sensibly priced

The process of taking out the insurance was streamlined and easy, I also really liked the way the terms were laid out. I felt like I really knew what I was covered for as well as where the limits of the cover were. Straightforward and priced sensibly. Reviewed on: 24th August 2023

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