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Policy Expert : Home insurance reviews

View other Policy Expert products
4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S
Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.
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Policy Expert Home insurance reviews (9156)

Good company

5
They do what they say at a reasonable price Reviewed on: 24th August 2023
Robert Knibbs's avatar
Robert Knibbs

Great product offering

4
For insurance, policy expert are transparent and provide good value for a range of options Reviewed on: 24th August 2023
Rashpal Takhar's avatar
Rashpal Takhar

Reasonably priced

4
I think this company's prices are reasonable. No great increase from year to year. Reviewed on: 24th August 2023
Tuula Anderson's avatar
Tuula Anderson

No fuss clear policy

5
I switched to Policy Expert after my renewal costs for my previous provider increased significantly. Policy Expert gave a much better quote and made the switch completely hassle free. The policy is clear and I anm confident that we are well covered. Reviewed on: 24th August 2023
Phil W's avatar
Phil W

Great policy provider

5
Excellent, professional service, quick at dealing with claims, hassle free. Would highly recommend. Thank you. Reviewed on: 24th August 2023
Sharon Hillock 's avatar
Sharon Hillock

Excellent company to deal with in all areas

5
Professional, efficient and courteous Reviewed on: 24th August 2023
Chris hickey's avatar
Chris hickey

Value for money

5
After phoning and comparing many car insurance providers each one said that they could not compete with like for like level of insurance. Reviewed on: 24th August 2023
Ivor Haycock 's avatar
Ivor Haycock

Easy and reliable

4
Easy service to use. Really responsive and answered all queries efficiently and effectively. Reviewed on: 24th August 2023
yas bala's avatar
yas bala

Brilliant!

5
Clear policy. Good cover. Well updated so far. Reviewed on: 24th August 2023
Chaoxui Er's avatar
Chaoxui Er

Happy outcome

5
Policy expert provides value for money and peace of mind. From setting up the policy to making a claim,everything is easy to do online. Would recommend this company Reviewed on: 24th August 2023
Anne 's avatar
Anne

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