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Policy Expert : Home Insurance reviews

4.76
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Easy company to deal with

5
Very helpful staff, I found them very easy to deal with and they gave me a great price Reviewed on: 24th August 2023

Fab insurance company

5
Brilliant price for travel insurance. Different levels to suit everyone. Staff are friendly and helpful. Highly recommend Reviewed on: 24th August 2023

Very good value

5
Find your service very good value as includes Home Emergency and Legal aid. Many thanks. Reviewed on: 24th August 2023

Great insurer

5
No problems, renewed my insurance with them a few times now Reviewed on: 24th August 2023

Easy to purchase

4
Have used this company for a few years, prices are very reasonable compared to competitors. Easy to set up policy online. Haven't needed to make a claim so can't judge that process. So far so good Reviewed on: 24th August 2023

Highly recommend

5
For simple, easy to understand insurance that’s not over complicated I would always recommend policy expert. I’ve been a customer for a few years and pricing is there or there abouts with competitors, I never swap to save £30/£40 quid because the service is great, their online portal is so easy to use - super user friendly and the telephony staff are great too. Reviewed on: 24th August 2023

Straight forward no nonsense application process

4
The whole process is easy to undertake and takes a few minutes to complete. Price is fairly competitive too and happily been a customer for a few years now. Reviewed on: 24th August 2023

House insurance

5
After reviewing several Insurance Companies Policy Expert offered me everything I was looking for at a competitive price. So I wouldn't hesitate to recommend them. Reviewed on: 24th August 2023

Great company

5
Great company so easy to deal with. Web site is very good an if you have a problem its dealt with swiftly Reviewed on: 24th August 2023

Straight forward

5
It was a smooth process; everything got sorted in minutes with no fuss. Documents were received online, and the policy started when I wanted it to start. I received a courtesy call to make sure I was happy with everything and if I had any questions. Reviewed on: 24th August 2023

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