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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Great service

5
Have been with you last 5 years always very competitive prices. Highly recommend Reviewed on: 24th August 2023

Fab company

5
Fab company, very quick to help and resolve problems . Highly recommend .. Fair price Reviewed on: 24th August 2023

Great insurance

5
Easy to apply online. Everything included that I needed. Super easy and quick! Reviewed on: 24th August 2023

Brilliant easy service

5
Great customer service and time to explain in full very supportive . Reviewed on: 24th August 2023

Good service and clear documentation

5
Provides a good level of customer service and supports this with clear documentation Reviewed on: 24th August 2023

Service

5
Excellent service and communication. Value for money Reviewed on: 24th August 2023

Easy as pie

5
No hassles setting up my policy, and decent value too. Reviewed on: 24th August 2023

Great company

5
I normally shop around for insurance however have been with Policy Expert for several years and they can't be beaten with price and cover. Would highly recommend them. Reviewed on: 24th August 2023

Excellent service and price.

5
I changed from my current provider as it had gone up by £60 a year for no reason. I got a quote from policy expert and managed to get virtually the same insurance for less than I was originally paying from another provider. Thanks. Reviewed on: 24th August 2023

Easy and quick!

5
Very quick and easy to obtain insurance from these guys. Such a smooth process from getting the quote to taking out the insurance. And the silver package gives you loads more benefits for not much more money! Reviewed on: 24th August 2023

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