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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great Service and overall product

Great Service and overall product Reviewed on: 24th August 2023

Great cover, great price.

Easy to deal with and peace of mind that's value for money. Reviewed on: 24th August 2023

Easy company to deal with

Very helpful staff, I found them very easy to deal with and they gave me a great price Reviewed on: 24th August 2023

Fab insurance company

Brilliant price for travel insurance. Different levels to suit everyone. Staff are friendly and helpful. Highly recommend Reviewed on: 24th August 2023

Very good value

Find your service very good value as includes Home Emergency and Legal aid. Many thanks. Reviewed on: 24th August 2023

Great insurer

No problems, renewed my insurance with them a few times now Reviewed on: 24th August 2023

Easy to purchase

Have used this company for a few years, prices are very reasonable compared to competitors. Easy to set up policy online. Haven't needed to make a claim so can't judge that process. So far so good Reviewed on: 24th August 2023

Highly recommend

For simple, easy to understand insurance that’s not over complicated I would always recommend policy expert. I’ve been a customer for a few years and pricing is there or there abouts with competitors, I never swap to save £30/£40 quid because the service is great, their online portal is so easy to use - super user friendly and the telephony staff are great too. Reviewed on: 24th August 2023

Straight forward no nonsense application process

The whole process is easy to undertake and takes a few minutes to complete. Price is fairly competitive too and happily been a customer for a few years now. Reviewed on: 24th August 2023

House insurance

After reviewing several Insurance Companies Policy Expert offered me everything I was looking for at a competitive price. So I wouldn't hesitate to recommend them. Reviewed on: 24th August 2023

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