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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9140)

Good service

Always keeps me informed. Got behind on my payments in winter. Never pestered me for the money. I am now caught up Reviewed on: 24th August 2023

good deal?

great experience so easy. great staff , very helpful , and polite. Reviewed on: 24th August 2023

Value, service, confidence

I have been with Policy Expert for a while. Always competitively priced and always easy to deal with. Reviewed on: 24th August 2023

First time

Just brought a new house and having no dealt with home insurance before, the woman on the phone was brilliant and was able to sort me out Reviewed on: 24th August 2023

Great Service and overall product

Great Service and overall product Reviewed on: 24th August 2023

Great cover, great price.

Easy to deal with and peace of mind that's value for money. Reviewed on: 24th August 2023

Easy company to deal with

Very helpful staff, I found them very easy to deal with and they gave me a great price Reviewed on: 24th August 2023

Fab insurance company

Brilliant price for travel insurance. Different levels to suit everyone. Staff are friendly and helpful. Highly recommend Reviewed on: 24th August 2023

Very good value

Find your service very good value as includes Home Emergency and Legal aid. Many thanks. Reviewed on: 24th August 2023

Great insurer

No problems, renewed my insurance with them a few times now Reviewed on: 24th August 2023

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