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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Easy to Renew

I think the renewal process is easy and encouraged me to stick with what I already know. Reviewed on: 24th August 2023

Easy

Good company, no hassle and easy to set up Reviewed on: 24th August 2023

Value for money

I’ve had this insurance a couple of years and found them value for money Reviewed on: 24th August 2023

Amazing

Helpful and caring about getting the best fir you Reviewed on: 24th August 2023

Best and friendly provider.

Understand and renewal time helpfully. Reviewed on: 24th August 2023

Best customer services

Very quick and efficient service. Great price, nit only at the time of sale but also renewals. Reviewed on: 24th August 2023

Clear, no jargon insurance sensibly priced

The process of taking out the insurance was streamlined and easy, I also really liked the way the terms were laid out. I felt like I really knew what I was covered for as well as where the limits of the cover were. Straightforward and priced sensibly. Reviewed on: 24th August 2023

Good service

Always keeps me informed. Got behind on my payments in winter. Never pestered me for the money. I am now caught up Reviewed on: 24th August 2023

good deal?

great experience so easy. great staff , very helpful , and polite. Reviewed on: 24th August 2023

Value, service, confidence

I have been with Policy Expert for a while. Always competitively priced and always easy to deal with. Reviewed on: 24th August 2023

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