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Policy Expert : Home insurance reviews

4.74
Based on 9,140 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9140)

Easy to purchase

4
Have used this company for a few years, prices are very reasonable compared to competitors. Easy to set up policy online. Haven't needed to make a claim so can't judge that process. So far so good Reviewed on: 24th August 2023

Highly recommend

5
For simple, easy to understand insurance that’s not over complicated I would always recommend policy expert. I’ve been a customer for a few years and pricing is there or there abouts with competitors, I never swap to save £30/£40 quid because the service is great, their online portal is so easy to use - super user friendly and the telephony staff are great too. Reviewed on: 24th August 2023

Straight forward no nonsense application process

4
The whole process is easy to undertake and takes a few minutes to complete. Price is fairly competitive too and happily been a customer for a few years now. Reviewed on: 24th August 2023

House insurance

5
After reviewing several Insurance Companies Policy Expert offered me everything I was looking for at a competitive price. So I wouldn't hesitate to recommend them. Reviewed on: 24th August 2023

Great company

5
Great company so easy to deal with. Web site is very good an if you have a problem its dealt with swiftly Reviewed on: 24th August 2023

Straight forward

5
It was a smooth process; everything got sorted in minutes with no fuss. Documents were received online, and the policy started when I wanted it to start. I received a courtesy call to make sure I was happy with everything and if I had any questions. Reviewed on: 24th August 2023

Great service

5
Have been with you last 5 years always very competitive prices. Highly recommend Reviewed on: 24th August 2023

Fab company

5
Fab company, very quick to help and resolve problems . Highly recommend .. Fair price Reviewed on: 24th August 2023

Great insurance

5
Easy to apply online. Everything included that I needed. Super easy and quick! Reviewed on: 24th August 2023

Brilliant easy service

5
Great customer service and time to explain in full very supportive . Reviewed on: 24th August 2023

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