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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Good value

5
Good value for money and no hassle use them all the time for insurance Reviewed on: 24th August 2023

Excellent service for a great price

5
Really good policy for a terrific price. I have never had to claim on my insurance but all my dealings with the company have been very good. Reviewed on: 24th August 2023

Very competitively priced

5
I shopped around this year but I have stayed with the Policy Expert once again as they are the most competitively priced and the level of cover I have is very overpriced with the other companies. So thank you once again Policy Expert that’s 3 years I have stayed with you for Home contents and Buildings Insurance Reviewed on: 24th August 2023

Great cover at competitive rate

5
I recently moved my home cover from LV over to Policy Expert. I found the level of cover impressive and the cost of the new policy extremely competitive, saving a considerable amount in the process. Reviewed on: 24th August 2023

EXCELLENT PROVIDER AND STAFF

5
Once again I have renewed my Home Insurance with you as I am mature of age!!! and the staff were very patient and caring with me to make sure I understood my policy. Reviewed on: 24th August 2023

Competitive and straight forward

5
Great service and communication. At renewal were competitive, unlike many others. Reviewed on: 24th August 2023

Great price and easy to renew

4
It was very easy to renew the insurance and was a better price than could be found on any comparison websites! Reviewed on: 24th August 2023

Great value

5
Great value, easy to set up service. Have used for many years Reviewed on: 24th August 2023

Easy to navigate

5
I’ve used policy expert for 2 years now and they’ve been fair with their quotes and it was easy for me to change the date of direct debit. Reviewed on: 24th August 2023

Brillaint insurance policy

5
We have used them since we brought our first home. They were able to beat the year after quote, and were very good when before i was having my log burner installed, and was able to give advice Reviewed on: 24th August 2023

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