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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Excellent service and price.

I changed from my current provider as it had gone up by £60 a year for no reason. I got a quote from policy expert and managed to get virtually the same insurance for less than I was originally paying from another provider. Thanks. Reviewed on: 24th August 2023

Easy and quick!

Very quick and easy to obtain insurance from these guys. Such a smooth process from getting the quote to taking out the insurance. And the silver package gives you loads more benefits for not much more money! Reviewed on: 24th August 2023

Good value

Good value for money and no hassle use them all the time for insurance Reviewed on: 24th August 2023

Excellent service for a great price

Really good policy for a terrific price. I have never had to claim on my insurance but all my dealings with the company have been very good. Reviewed on: 24th August 2023

Very competitively priced

I shopped around this year but I have stayed with the Policy Expert once again as they are the most competitively priced and the level of cover I have is very overpriced with the other companies. So thank you once again Policy Expert that’s 3 years I have stayed with you for Home contents and Buildings Insurance Reviewed on: 24th August 2023

Great cover at competitive rate

I recently moved my home cover from LV over to Policy Expert. I found the level of cover impressive and the cost of the new policy extremely competitive, saving a considerable amount in the process. Reviewed on: 24th August 2023

EXCELLENT PROVIDER AND STAFF

Once again I have renewed my Home Insurance with you as I am mature of age!!! and the staff were very patient and caring with me to make sure I understood my policy. Reviewed on: 24th August 2023

Competitive and straight forward

Great service and communication. At renewal were competitive, unlike many others. Reviewed on: 24th August 2023

Great price and easy to renew

It was very easy to renew the insurance and was a better price than could be found on any comparison websites! Reviewed on: 24th August 2023

Great value

Great value, easy to set up service. Have used for many years Reviewed on: 24th August 2023

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