Smart Money People Logo

Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

Review Policy Expert : Home Insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Home Insurance reviews (9124)

Insurance claims

5
We recently had two separate claims within a few weeks and both were dealt with quickly and without any issues. Reviewed on: 24th August 2023

Good service

4
I've never had to claim but the service I've had has been good. Reviewed on: 24th August 2023

No fuss insurance at a reasonable premium

5
Easy registration and renewal. Good value compared to the rest of the market and also renewal loyalty perks. Reviewed on: 24th August 2023

Great service. No complaints

5
Really easy service to use. Great online portal to manage my account Reviewed on: 24th August 2023

Covered

5
Best reliable cover and easy to access Reviewed on: 24th August 2023

Policy Expert is awesome!

5
Best cover at the best price,. Great professionals and customer service! Reviewed on: 24th August 2023

Great company

5
Easy to use. Upfront and honest Great company Reviewed on: 24th August 2023

Sensible prices

5
Fast, efficient, and at a sensible price. I can't find anything cheaper for the same level of cover. Hassle free and quick to arrange. Reviewed on: 24th August 2023

Peter jones

5
Easy to use and good communication with your representative who answered my questions clearly Reviewed on: 24th August 2023

Quality products

5
We were looking to renew our home and contents insurance and Policy Expert came out tops. Great products at great prices. Thank you, Policy Expert. Reviewed on: 24th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products