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Policy Expert : Home insurance reviews

View other Policy Expert products
4.74
Based on 9,140 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9140)

Good service and clear documentation

5
Provides a good level of customer service and supports this with clear documentation Reviewed on: 24th August 2023
Alan's avatar
Alan

Service

5
Excellent service and communication. Value for money Reviewed on: 24th August 2023
Deri Hewitson's avatar
Deri Hewitson

Easy as pie

5
No hassles setting up my policy, and decent value too. Reviewed on: 24th August 2023
James Shortall's avatar
James Shortall

Great company

5
I normally shop around for insurance however have been with Policy Expert for several years and they can't be beaten with price and cover. Would highly recommend them. Reviewed on: 24th August 2023
irene.wilson3@btopenworld.com's avatar
[email protected]

Excellent service and price.

5
I changed from my current provider as it had gone up by £60 a year for no reason. I got a quote from policy expert and managed to get virtually the same insurance for less than I was originally paying from another provider. Thanks. Reviewed on: 24th August 2023
Stephen 's avatar
Stephen

Easy and quick!

5
Very quick and easy to obtain insurance from these guys. Such a smooth process from getting the quote to taking out the insurance. And the silver package gives you loads more benefits for not much more money! Reviewed on: 24th August 2023
Wasim's avatar
Wasim

Good value

5
Good value for money and no hassle use them all the time for insurance Reviewed on: 24th August 2023
John Mclaughlin's avatar
John Mclaughlin

Excellent service for a great price

5
Really good policy for a terrific price. I have never had to claim on my insurance but all my dealings with the company have been very good. Reviewed on: 24th August 2023
Mandy & Antony's avatar
Mandy & Antony

Very competitively priced

5
I shopped around this year but I have stayed with the Policy Expert once again as they are the most competitively priced and the level of cover I have is very overpriced with the other companies. So thank you once again Policy Expert that’s 3 years I have stayed with you for Home contents and Buildings Insurance Reviewed on: 24th August 2023
Clare Barrett's avatar
Clare Barrett

Great cover at competitive rate

5
I recently moved my home cover from LV over to Policy Expert. I found the level of cover impressive and the cost of the new policy extremely competitive, saving a considerable amount in the process. Reviewed on: 24th August 2023
Jfranchitti's avatar
Jfranchitti

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