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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Good Insurance Company

5
The company does not hike your renewal, it doesn’t charge you extra for emergency cover or legal expenses like some companies do when you renew Reviewed on: 24th August 2023

Best low cost home insurance

5
I have been with Policy Expert for the last 6 years and no one has ever beat them on price for the cover you get! I tend to shop around each year but always end up renewing with Policy Expert. Thanks for giving me the confidence in knowing I am covered Reviewed on: 24th August 2023

Great service!

5
Policy Expert sorted my drainage problems in less than a day. Very quick and professional! Reviewed on: 24th August 2023

Competitive Price

5
Shopped around for similar cover but Policy Expert came out on top. Renewed cover. Reviewed on: 24th August 2023

Great value for money, top customer service

5
Policy expert offer great value for money policies, and I have always received top quality customer service from them. Reviewed on: 24th August 2023

Excellent service

5
Policy expert give excellent service and good value. Reviewed on: 24th August 2023

Excellent value

5
Managed to get the same cover as my previous policy for a quarter of the price! Reviewed on: 24th August 2023

Best deal i found

5
The best price deal i could find, i have never used an online insurance company before but i am sure glad i did. I saved a packet of money and the form filling was easy. Reviewed on: 24th August 2023

Well priced insurance

5
Policy expert came out well in our search for house insurance. The price was a big plus point Reviewed on: 24th August 2023

Great insurance

5
It's good insurance am with them the last 2 years and real low price 100% recommended Reviewed on: 24th August 2023

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