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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

House insurance

After reviewing several Insurance Companies Policy Expert offered me everything I was looking for at a competitive price. So I wouldn't hesitate to recommend them. Reviewed on: 24th August 2023

Great company

Great company so easy to deal with. Web site is very good an if you have a problem its dealt with swiftly Reviewed on: 24th August 2023

Straight forward

It was a smooth process; everything got sorted in minutes with no fuss. Documents were received online, and the policy started when I wanted it to start. I received a courtesy call to make sure I was happy with everything and if I had any questions. Reviewed on: 24th August 2023

Great service

Have been with you last 5 years always very competitive prices. Highly recommend Reviewed on: 24th August 2023

Fab company

Fab company, very quick to help and resolve problems . Highly recommend .. Fair price Reviewed on: 24th August 2023

Great insurance

Easy to apply online. Everything included that I needed. Super easy and quick! Reviewed on: 24th August 2023

Brilliant easy service

Great customer service and time to explain in full very supportive . Reviewed on: 24th August 2023

Good service and clear documentation

Provides a good level of customer service and supports this with clear documentation Reviewed on: 24th August 2023

Service

Excellent service and communication. Value for money Reviewed on: 24th August 2023

Easy as pie

No hassles setting up my policy, and decent value too. Reviewed on: 24th August 2023

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