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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9140)

EXCELLENT PROVIDER AND STAFF

Once again I have renewed my Home Insurance with you as I am mature of age!!! and the staff were very patient and caring with me to make sure I understood my policy. Reviewed on: 24th August 2023

Competitive and straight forward

Great service and communication. At renewal were competitive, unlike many others. Reviewed on: 24th August 2023

Great price and easy to renew

It was very easy to renew the insurance and was a better price than could be found on any comparison websites! Reviewed on: 24th August 2023

Great value

Great value, easy to set up service. Have used for many years Reviewed on: 24th August 2023

Easy to navigate

I’ve used policy expert for 2 years now and they’ve been fair with their quotes and it was easy for me to change the date of direct debit. Reviewed on: 24th August 2023

Brillaint insurance policy

We have used them since we brought our first home. They were able to beat the year after quote, and were very good when before i was having my log burner installed, and was able to give advice Reviewed on: 24th August 2023

Insurance claims

We recently had two separate claims within a few weeks and both were dealt with quickly and without any issues. Reviewed on: 24th August 2023

Good service

I've never had to claim but the service I've had has been good. Reviewed on: 24th August 2023

No fuss insurance at a reasonable premium

Easy registration and renewal. Good value compared to the rest of the market and also renewal loyalty perks. Reviewed on: 24th August 2023

Great service. No complaints

Really easy service to use. Great online portal to manage my account Reviewed on: 24th August 2023

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