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Policy Expert : Home insurance reviews

4.73
Based on 9,136 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Easy to navigate

5
I’ve used policy expert for 2 years now and they’ve been fair with their quotes and it was easy for me to change the date of direct debit. Reviewed on: 24th August 2023

Brillaint insurance policy

5
We have used them since we brought our first home. They were able to beat the year after quote, and were very good when before i was having my log burner installed, and was able to give advice Reviewed on: 24th August 2023

Insurance claims

5
We recently had two separate claims within a few weeks and both were dealt with quickly and without any issues. Reviewed on: 24th August 2023

Good service

4
I've never had to claim but the service I've had has been good. Reviewed on: 24th August 2023

No fuss insurance at a reasonable premium

5
Easy registration and renewal. Good value compared to the rest of the market and also renewal loyalty perks. Reviewed on: 24th August 2023

Great service. No complaints

5
Really easy service to use. Great online portal to manage my account Reviewed on: 24th August 2023

Covered

5
Best reliable cover and easy to access Reviewed on: 24th August 2023

Policy Expert is awesome!

5
Best cover at the best price,. Great professionals and customer service! Reviewed on: 24th August 2023

Great company

5
Easy to use. Upfront and honest Great company Reviewed on: 24th August 2023

Sensible prices

5
Fast, efficient, and at a sensible price. I can't find anything cheaper for the same level of cover. Hassle free and quick to arrange. Reviewed on: 24th August 2023

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