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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

No nonsense insurance

5
Insurance without the hassle. First class Reviewed on: 24th August 2023

Value insurance

5
Website so easy to navigate and comprehensive insurance cover for realistic coat. Reviewed on: 24th August 2023

Brilliant policy for the price!!

5
Love them. Only know how good if you have a claim though!! Reviewed on: 24th August 2023

The best insurance provider I have ever used

5
Prices are always competitive and there is no "for new customers only". I have recommended to friends and family who all feel the same. There is a regular newsletter full of interesting topics. Such a refreshing change from the average insurance company. Reviewed on: 24th August 2023

Very good

5
Cheapest around and comprehensive. A win win. Reviewed on: 24th August 2023

Very helpful

5
Helpful, sensible prices, would recommend Reviewed on: 24th August 2023

Easy and comprehensive

4
Have been with policy expert for several years. They regularly offer a good value renewal and the policy is very competitive and comprehensive Reviewed on: 24th August 2023

Customer Service Excellent

5
Quick to respond and personable service. Reviewed on: 24th August 2023

Well pleased

5
Have been a customer of policy expert For many years, Was unfortunate to have to make a claim a few years ago, What a professional service I had . Thank you all. Reviewed on: 24th August 2023

Excellent service

5
Great customer service and cover. Reviewed on: 24th August 2023

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