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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Peter jones

Easy to use and good communication with your representative who answered my questions clearly Reviewed on: 24th August 2023

Quality products

We were looking to renew our home and contents insurance and Policy Expert came out tops. Great products at great prices. Thank you, Policy Expert. Reviewed on: 24th August 2023

Good Insurance Company

The company does not hike your renewal, it doesn’t charge you extra for emergency cover or legal expenses like some companies do when you renew Reviewed on: 24th August 2023

Best low cost home insurance

I have been with Policy Expert for the last 6 years and no one has ever beat them on price for the cover you get! I tend to shop around each year but always end up renewing with Policy Expert. Thanks for giving me the confidence in knowing I am covered Reviewed on: 24th August 2023

Great service!

Policy Expert sorted my drainage problems in less than a day. Very quick and professional! Reviewed on: 24th August 2023

Competitive Price

Shopped around for similar cover but Policy Expert came out on top. Renewed cover. Reviewed on: 24th August 2023

Great value for money, top customer service

Policy expert offer great value for money policies, and I have always received top quality customer service from them. Reviewed on: 24th August 2023

Excellent service

Policy expert give excellent service and good value. Reviewed on: 24th August 2023

Excellent value

Managed to get the same cover as my previous policy for a quarter of the price! Reviewed on: 24th August 2023

Best deal i found

The best price deal i could find, i have never used an online insurance company before but i am sure glad i did. I saved a packet of money and the form filling was easy. Reviewed on: 24th August 2023

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