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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Great value

Great value, easy to set up service. Have used for many years Reviewed on: 24th August 2023

Easy to navigate

I’ve used policy expert for 2 years now and they’ve been fair with their quotes and it was easy for me to change the date of direct debit. Reviewed on: 24th August 2023

Brillaint insurance policy

We have used them since we brought our first home. They were able to beat the year after quote, and were very good when before i was having my log burner installed, and was able to give advice Reviewed on: 24th August 2023

Insurance claims

We recently had two separate claims within a few weeks and both were dealt with quickly and without any issues. Reviewed on: 24th August 2023

Good service

I've never had to claim but the service I've had has been good. Reviewed on: 24th August 2023

No fuss insurance at a reasonable premium

Easy registration and renewal. Good value compared to the rest of the market and also renewal loyalty perks. Reviewed on: 24th August 2023

Great service. No complaints

Really easy service to use. Great online portal to manage my account Reviewed on: 24th August 2023

Covered

Best reliable cover and easy to access Reviewed on: 24th August 2023

Policy Expert is awesome!

Best cover at the best price,. Great professionals and customer service! Reviewed on: 24th August 2023

Great company

Easy to use. Upfront and honest Great company Reviewed on: 24th August 2023

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