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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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14%
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1%
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Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Well priced insurance

5
Policy expert came out well in our search for house insurance. The price was a big plus point Reviewed on: 24th August 2023

Great insurance

5
It's good insurance am with them the last 2 years and real low price 100% recommended Reviewed on: 24th August 2023

No nonsense insurance

5
Insurance without the hassle. First class Reviewed on: 24th August 2023

Value insurance

5
Website so easy to navigate and comprehensive insurance cover for realistic coat. Reviewed on: 24th August 2023

Brilliant policy for the price!!

5
Love them. Only know how good if you have a claim though!! Reviewed on: 24th August 2023

The best insurance provider I have ever used

5
Prices are always competitive and there is no "for new customers only". I have recommended to friends and family who all feel the same. There is a regular newsletter full of interesting topics. Such a refreshing change from the average insurance company. Reviewed on: 24th August 2023

Very good

5
Cheapest around and comprehensive. A win win. Reviewed on: 24th August 2023

Very helpful

5
Helpful, sensible prices, would recommend Reviewed on: 24th August 2023

Easy and comprehensive

4
Have been with policy expert for several years. They regularly offer a good value renewal and the policy is very competitive and comprehensive Reviewed on: 24th August 2023

Customer Service Excellent

5
Quick to respond and personable service. Reviewed on: 24th August 2023

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