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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

quick and easy to use

5
I had 2 claims for the first time ever and both were in the same year. The policy expert team paid both really quickly and their online system was easy to use. Would highly recommend. Reviewed on: 24th August 2023

Straightforward

5
So easy to deal with., simple and straightforward forms to fill in. Reviewed on: 24th August 2023

Great from start to finish

5
From the moment I decided to choose Policy Expert for both my home and car Insurance online forms were simple to fill out and easy to understand. Policy Expert deserve to be recognised for being a user friendly company Reviewed on: 24th August 2023

Great choice

5
Always good value. Ever been customers for 2 years Reviewed on: 24th August 2023

Excellent service.

5
Keep me up to date with all necessary information. Reviewed on: 24th August 2023

Great company

5
I’ve been with this company for a number of years and they are easy too work with and very competitive with all others in the industry Reviewed on: 24th August 2023

Great to deal woth

5
I’ve been with policy expert for a few years now. They offer easy to understand cover at good prices. Recently too we’ve unfortunately had to make a claim for the first time ever due to a water leak. Policy expert have been great so far! Reviewed on: 24th August 2023

Great service and policy

5
Really happy with the service and policy. All information is easy to find Reviewed on: 24th August 2023

Five star

5
Good home insurance, good price, good communications Reviewed on: 24th August 2023

"The Best!"

5
Have used this company for 4 years now & I can honestly say it's the best I have ever had for my home insurance, I had to make a claim a couple of years ago and was dreading it!.....but it was dealt with really quickly & the money was in my bank within 5 day! Couldn't believe how simple it was so much so that I have recommended to my daughter & son-in-law who have just bought a house! Now they too are customers Reviewed on: 24th August 2023

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