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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Someone to finally rely on!

Policy expert have provided our insurance for many years now - great value for money, with fantastic communication and customer service. Nothing but positive things to say about them :) Reviewed on: 24th August 2023

Quick to set up, good value

Very happy with my experience with Policy Expert. Easy to set up, was the best price on the market when first taken up and still the best value when it came to renewal, a rare case where hopping from provider to provider was not the best option, I found it well worth sticking with Policy Expert. Hopefully the same case next year! Reviewed on: 24th August 2023

quick and easy to use

I had 2 claims for the first time ever and both were in the same year. The policy expert team paid both really quickly and their online system was easy to use. Would highly recommend. Reviewed on: 24th August 2023

Straightforward

So easy to deal with., simple and straightforward forms to fill in. Reviewed on: 24th August 2023

Great from start to finish

From the moment I decided to choose Policy Expert for both my home and car Insurance online forms were simple to fill out and easy to understand. Policy Expert deserve to be recognised for being a user friendly company Reviewed on: 24th August 2023

Great choice

Always good value. Ever been customers for 2 years Reviewed on: 24th August 2023

Excellent service.

Keep me up to date with all necessary information. Reviewed on: 24th August 2023

Great company

I’ve been with this company for a number of years and they are easy too work with and very competitive with all others in the industry Reviewed on: 24th August 2023

Great to deal woth

I’ve been with policy expert for a few years now. They offer easy to understand cover at good prices. Recently too we’ve unfortunately had to make a claim for the first time ever due to a water leak. Policy expert have been great so far! Reviewed on: 24th August 2023

Great service and policy

Really happy with the service and policy. All information is easy to find Reviewed on: 24th August 2023

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