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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
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1%
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0%
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1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Simply Superb

5
Simple, straight forward insurance, you know what you're paying for and very easy to access online. Competitive all in one price. Reviewed on: 24th August 2023

Home and content insurance

5
Cheaper than my renewal quote with the same cover , it was easy and stress free to change providers Reviewed on: 24th August 2023

No real complaints, but ....

3
After several uninterrupted years with Policy Expert(with no claims, may I add), my renewal came in this Summer ... with a 30% premium increase. Ouch. What's that all about then??? Not happy :-( Reviewed on: 24th August 2023

Top class service

5
Great and fantastic easy website to use, clear navigation to all areas. Excellent customer service when having direct contact, nothing too much trouble. True role model in insurance industry. Reviewed on: 24th August 2023

Good, simple insurance

3
If all you want is the basics insured then this company (Policy Expert) are good. No complaints Reviewed on: 24th August 2023

Value for money!!!

5
Never paid more then the market price and the customer service is 10/10, every thing is just perfect Reviewed on: 24th August 2023

Great price

5
This is my second year of renewing my policy with Policy Experts. The yearly price was reasonably priced. I would definitely recommend this provider to my friends and family. Reviewed on: 24th August 2023

Really easy to use!

5
I’ve found Policy expert to make my life easier, I can do it all on my phone and they send helpful emails to remind me every now and then about what they offer. Reviewed on: 24th August 2023

Excellent Insurance Cover

5
Excellent Insurance Cover at a competitive price. Easy to obtain a quotation and simple to comprehend policy and details. Reviewed on: 24th August 2023

Great Value!

5
Great value for money compared to comparative policies and really easy to apply! Reviewed on: 24th August 2023

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