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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9140)

Easy process

Really easy and quick to arrange, no hidden extras. You are in total control and all online at any point for you to access. Definitely recommend Reviewed on: 24th August 2023

Top home insurance

I'm a customer always happy to stay because the prices are the best on the market Reviewed on: 24th August 2023

Great value for money and an easy buying experience.

Great value for money and an easy buying experience Reviewed on: 24th August 2023

Very easy set up

Really user friendly way of setting up insurance. Taken through step by step & a very good price as well, would highly recommend. Reviewed on: 24th August 2023

Someone to finally rely on!

Policy expert have provided our insurance for many years now - great value for money, with fantastic communication and customer service. Nothing but positive things to say about them :) Reviewed on: 24th August 2023

Quick to set up, good value

Very happy with my experience with Policy Expert. Easy to set up, was the best price on the market when first taken up and still the best value when it came to renewal, a rare case where hopping from provider to provider was not the best option, I found it well worth sticking with Policy Expert. Hopefully the same case next year! Reviewed on: 24th August 2023

quick and easy to use

I had 2 claims for the first time ever and both were in the same year. The policy expert team paid both really quickly and their online system was easy to use. Would highly recommend. Reviewed on: 24th August 2023

Straightforward

So easy to deal with., simple and straightforward forms to fill in. Reviewed on: 24th August 2023

Great from start to finish

From the moment I decided to choose Policy Expert for both my home and car Insurance online forms were simple to fill out and easy to understand. Policy Expert deserve to be recognised for being a user friendly company Reviewed on: 24th August 2023

Great choice

Always good value. Ever been customers for 2 years Reviewed on: 24th August 2023

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