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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

All good

5
All good so far… competitive renewal price Reviewed on: 24th August 2023

Great Company

5
Great Company great product and price Reviewed on: 24th August 2023

Amazing company

5
Great company. Friendly advisors. Top tier!! Reviewed on: 24th August 2023

Very smooth transfer of my insurance policy

4
It just all went very smoothly. I was pleased with the quote I got, it was better than most of the others, and Policy Expert handled setting up the new policy very efficiently. For me, the process was worry-free. Reviewed on: 24th August 2023

Great experience

5
Simple to use and set up with great customer service! Reviewed on: 24th August 2023

Returning Customer

5
I’ve been a policy holder for years now. Always competitive with premiums and no annual surprise hikes. If a better price is found elsewhere PE helpful staff will listen and try very hard to match / do better. Communication is top notch and their website easy to use. Recommended to all 5 star ***** Reviewed on: 24th August 2023

Easy process, great price!

5
Their quote was £100 cheaper than my previous home insurer. The process to sign up was quick and easy. Very satisfied. Reviewed on: 24th August 2023

Easy to deal with, very helpful and pleasant.

5
I was dreading looking into a more affordable Home insurance but found Policy Expert straight forward and helpful, pleasant on the phone too when I requested a paper copy of my polcy as I'm not good on tech. Reviewed on: 24th August 2023

Cheap

5
The best premiums for home insurance in the country. It's pretty dead and probably never pays when you need it generally, so at least these guys keep it cheap Reviewed on: 24th August 2023

Brill value for money

5
I wished I went to the website first excellent service, brilliant prices would highly recommend this service to friends and family with full confidence in their future requirements Reviewed on: 24th August 2023

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