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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Excellent Insurance Cover

Excellent Insurance Cover at a competitive price. Easy to obtain a quotation and simple to comprehend policy and details. Reviewed on: 24th August 2023

Great Value!

Great value for money compared to comparative policies and really easy to apply! Reviewed on: 24th August 2023

All good

All good so far… competitive renewal price Reviewed on: 24th August 2023

Great Company

Great Company great product and price Reviewed on: 24th August 2023

Amazing company

Great company. Friendly advisors. Top tier!! Reviewed on: 24th August 2023

Very smooth transfer of my insurance policy

It just all went very smoothly. I was pleased with the quote I got, it was better than most of the others, and Policy Expert handled setting up the new policy very efficiently. For me, the process was worry-free. Reviewed on: 24th August 2023

Great experience

Simple to use and set up with great customer service! Reviewed on: 24th August 2023

Returning Customer

I’ve been a policy holder for years now. Always competitive with premiums and no annual surprise hikes. If a better price is found elsewhere PE helpful staff will listen and try very hard to match / do better. Communication is top notch and their website easy to use. Recommended to all 5 star ***** Reviewed on: 24th August 2023

Easy process, great price!

Their quote was £100 cheaper than my previous home insurer. The process to sign up was quick and easy. Very satisfied. Reviewed on: 24th August 2023

Easy to deal with, very helpful and pleasant.

I was dreading looking into a more affordable Home insurance but found Policy Expert straight forward and helpful, pleasant on the phone too when I requested a paper copy of my polcy as I'm not good on tech. Reviewed on: 24th August 2023

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