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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Very easy set up

Really user friendly way of setting up insurance. Taken through step by step & a very good price as well, would highly recommend. Reviewed on: 24th August 2023

Someone to finally rely on!

Policy expert have provided our insurance for many years now - great value for money, with fantastic communication and customer service. Nothing but positive things to say about them :) Reviewed on: 24th August 2023

Quick to set up, good value

Very happy with my experience with Policy Expert. Easy to set up, was the best price on the market when first taken up and still the best value when it came to renewal, a rare case where hopping from provider to provider was not the best option, I found it well worth sticking with Policy Expert. Hopefully the same case next year! Reviewed on: 24th August 2023

quick and easy to use

I had 2 claims for the first time ever and both were in the same year. The policy expert team paid both really quickly and their online system was easy to use. Would highly recommend. Reviewed on: 24th August 2023

Straightforward

So easy to deal with., simple and straightforward forms to fill in. Reviewed on: 24th August 2023

Great from start to finish

From the moment I decided to choose Policy Expert for both my home and car Insurance online forms were simple to fill out and easy to understand. Policy Expert deserve to be recognised for being a user friendly company Reviewed on: 24th August 2023

Great choice

Always good value. Ever been customers for 2 years Reviewed on: 24th August 2023

Excellent service.

Keep me up to date with all necessary information. Reviewed on: 24th August 2023

Great company

I’ve been with this company for a number of years and they are easy too work with and very competitive with all others in the industry Reviewed on: 24th August 2023

Great to deal woth

I’ve been with policy expert for a few years now. They offer easy to understand cover at good prices. Recently too we’ve unfortunately had to make a claim for the first time ever due to a water leak. Policy expert have been great so far! Reviewed on: 24th August 2023

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