Smart Money People Logo

Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

Review Policy Expert : Home Insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Home Insurance reviews (9124)

Great policy

5
Completed transaction on line with no problem. The site was simple to navigate and understand. Great value for money and for peace of mind, this is now my second year with this great and competitive company. Reviewed on: 24th August 2023

Great cover for the price

5
Policy expert offers great levels of cover at very reasonable prices Reviewed on: 24th August 2023

Just an excellent product

5
Hassle free insurance at a great price Reviewed on: 24th August 2023

Unusual for insurance.

5
Unusually for an insurance company our policy went down on renewal so why move elsewhere. They don't bug me with offers all the time which suits me too. Reviewed on: 24th August 2023

Best price by miles.

5
My home insurance with policy expert was by far the cheapest. I was sceptical and asked them. I was told that they do things differently to other insurers. They "know" the property and the area. Other insurers may not want the business. Very helpful. I will stick with them at renewal. Reviewed on: 24th August 2023

Hassle-free experience

5
Very easy to set up, excellent regular communication ever since. Reviewed on: 24th August 2023

Good service

4
Staff are extremely helpful and friendly. Questions answered efficiently. Short wait times when I’ve called Reviewed on: 24th August 2023

Great insurance

5
Great service and really easy to manage to manage our online Reviewed on: 24th August 2023

Some good but Policy Expert the Best

5
Not only provide the best value for a quality product but give you a bonus worthwhile gift for using the. Can't beat them. Reviewed on: 24th August 2023

Great company

5
When I have had to deal with Policy Expert they have been quick, knowledgeable,polite and very helpful. Reviewed on: 24th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products