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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Cheap

The best premiums for home insurance in the country. It's pretty dead and probably never pays when you need it generally, so at least these guys keep it cheap Reviewed on: 24th August 2023

Brill value for money

I wished I went to the website first excellent service, brilliant prices would highly recommend this service to friends and family with full confidence in their future requirements Reviewed on: 24th August 2023

Great policy

Completed transaction on line with no problem. The site was simple to navigate and understand. Great value for money and for peace of mind, this is now my second year with this great and competitive company. Reviewed on: 24th August 2023

Great cover for the price

Policy expert offers great levels of cover at very reasonable prices Reviewed on: 24th August 2023

Just an excellent product

Hassle free insurance at a great price Reviewed on: 24th August 2023

Unusual for insurance.

Unusually for an insurance company our policy went down on renewal so why move elsewhere. They don't bug me with offers all the time which suits me too. Reviewed on: 24th August 2023

Best price by miles.

My home insurance with policy expert was by far the cheapest. I was sceptical and asked them. I was told that they do things differently to other insurers. They "know" the property and the area. Other insurers may not want the business. Very helpful. I will stick with them at renewal. Reviewed on: 24th August 2023

Hassle-free experience

Very easy to set up, excellent regular communication ever since. Reviewed on: 24th August 2023

Good service

Staff are extremely helpful and friendly. Questions answered efficiently. Short wait times when I’ve called Reviewed on: 24th August 2023

Great insurance

Great service and really easy to manage to manage our online Reviewed on: 24th August 2023

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