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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
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14%
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1%
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0%
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1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

speed and organisation

4
Easy to organise buildings insurance for moving house, simple and efficient process. Reviewed on: 24th August 2023

Easy setup

5
Efficient, no problems in getting the policy setup and good on price. Reviewed on: 24th August 2023

A breath of fresh air!

5
As a fairly new customer, I found the whole experience of changing home insurance to Policy Expert to be a breath of fresh air. Fairly priced, transparent policy choices… what more could you ask for? Reviewed on: 24th August 2023

Quick, friendly and efficient.

5
Had no issues with my insurance policy. The company are quick, professional and efficient. Happy to recommend them for your insurance needs. Reviewed on: 24th August 2023

Perfect cover

5
It's unusual for me to stay with any insurance company for more than a year but I've stayed with this company for 3 years because off the great service they provide. Reviewed on: 24th August 2023

Excellent service

5
Have been using this company for a few years now. Myself and my wife would not consider any other company/policy. They always keep us updated, easy to get in touch with, always respond promptly and Beth good value for money. Reviewed on: 24th August 2023

Easy to set up and Very reasonable rates

5
I was looking on line for a new provider. This was so simple to set up and very easy to understand what is and isn't covered. I also found the cost very competitive. Very Happy. Reviewed on: 24th August 2023

Value for money

5
I was shopping around for a buildings and contents insurance policy and came across Policy Expert. It was an easy site to use and the premium was bar far the cheapest Reviewed on: 24th August 2023

Best Value for Money.

5
Done the usual comparison sites and for Value for money for the cover I required Policy Expert were Champs. Reviewed on: 24th August 2023

Insurance Made Easy

5
Simple easy and affordable insurance Reviewed on: 24th August 2023

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