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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Great service and policy

Really happy with the service and policy. All information is easy to find Reviewed on: 24th August 2023

Five star

Good home insurance, good price, good communications Reviewed on: 24th August 2023

"The Best!"

Have used this company for 4 years now & I can honestly say it's the best I have ever had for my home insurance, I had to make a claim a couple of years ago and was dreading it!.....but it was dealt with really quickly & the money was in my bank within 5 day! Couldn't believe how simple it was so much so that I have recommended to my daughter & son-in-law who have just bought a house! Now they too are customers Reviewed on: 24th August 2023

Simply Superb

Simple, straight forward insurance, you know what you're paying for and very easy to access online. Competitive all in one price. Reviewed on: 24th August 2023

Home and content insurance

Cheaper than my renewal quote with the same cover , it was easy and stress free to change providers Reviewed on: 24th August 2023

No real complaints, but ....

After several uninterrupted years with Policy Expert(with no claims, may I add), my renewal came in this Summer ... with a 30% premium increase. Ouch. What's that all about then??? Not happy :-( Reviewed on: 24th August 2023

Top class service

Great and fantastic easy website to use, clear navigation to all areas. Excellent customer service when having direct contact, nothing too much trouble. True role model in insurance industry. Reviewed on: 24th August 2023

Good, simple insurance

If all you want is the basics insured then this company (Policy Expert) are good. No complaints Reviewed on: 24th August 2023

Value for money!!!

Never paid more then the market price and the customer service is 10/10, every thing is just perfect Reviewed on: 24th August 2023

Great price

This is my second year of renewing my policy with Policy Experts. The yearly price was reasonably priced. I would definitely recommend this provider to my friends and family. Reviewed on: 24th August 2023

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