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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9140)

Great experience

Simple to use and set up with great customer service! Reviewed on: 24th August 2023

Returning Customer

I’ve been a policy holder for years now. Always competitive with premiums and no annual surprise hikes. If a better price is found elsewhere PE helpful staff will listen and try very hard to match / do better. Communication is top notch and their website easy to use. Recommended to all 5 star ***** Reviewed on: 24th August 2023

Easy process, great price!

Their quote was £100 cheaper than my previous home insurer. The process to sign up was quick and easy. Very satisfied. Reviewed on: 24th August 2023

Easy to deal with, very helpful and pleasant.

I was dreading looking into a more affordable Home insurance but found Policy Expert straight forward and helpful, pleasant on the phone too when I requested a paper copy of my polcy as I'm not good on tech. Reviewed on: 24th August 2023

Cheap

The best premiums for home insurance in the country. It's pretty dead and probably never pays when you need it generally, so at least these guys keep it cheap Reviewed on: 24th August 2023

Brill value for money

I wished I went to the website first excellent service, brilliant prices would highly recommend this service to friends and family with full confidence in their future requirements Reviewed on: 24th August 2023

Great policy

Completed transaction on line with no problem. The site was simple to navigate and understand. Great value for money and for peace of mind, this is now my second year with this great and competitive company. Reviewed on: 24th August 2023

Great cover for the price

Policy expert offers great levels of cover at very reasonable prices Reviewed on: 24th August 2023

Just an excellent product

Hassle free insurance at a great price Reviewed on: 24th August 2023

Unusual for insurance.

Unusually for an insurance company our policy went down on renewal so why move elsewhere. They don't bug me with offers all the time which suits me too. Reviewed on: 24th August 2023

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