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Policy Expert : Home insurance reviews

4.73
Based on 9,136 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Some good but Policy Expert the Best

5
Not only provide the best value for a quality product but give you a bonus worthwhile gift for using the. Can't beat them. Reviewed on: 24th August 2023

Great company

5
When I have had to deal with Policy Expert they have been quick, knowledgeable,polite and very helpful. Reviewed on: 24th August 2023

speed and organisation

4
Easy to organise buildings insurance for moving house, simple and efficient process. Reviewed on: 24th August 2023

Easy setup

5
Efficient, no problems in getting the policy setup and good on price. Reviewed on: 24th August 2023

A breath of fresh air!

5
As a fairly new customer, I found the whole experience of changing home insurance to Policy Expert to be a breath of fresh air. Fairly priced, transparent policy choices… what more could you ask for? Reviewed on: 24th August 2023

Quick, friendly and efficient.

5
Had no issues with my insurance policy. The company are quick, professional and efficient. Happy to recommend them for your insurance needs. Reviewed on: 24th August 2023

Perfect cover

5
It's unusual for me to stay with any insurance company for more than a year but I've stayed with this company for 3 years because off the great service they provide. Reviewed on: 24th August 2023

Excellent service

5
Have been using this company for a few years now. Myself and my wife would not consider any other company/policy. They always keep us updated, easy to get in touch with, always respond promptly and Beth good value for money. Reviewed on: 24th August 2023

Easy to set up and Very reasonable rates

5
I was looking on line for a new provider. This was so simple to set up and very easy to understand what is and isn't covered. I also found the cost very competitive. Very Happy. Reviewed on: 24th August 2023

Value for money

5
I was shopping around for a buildings and contents insurance policy and came across Policy Expert. It was an easy site to use and the premium was bar far the cheapest Reviewed on: 24th August 2023

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