Smart Money People Logo

Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

Review Policy Expert : Home Insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Home Insurance reviews (9124)

Cheap and very cheerful!

5
Not only were Policy Expert the cheapest quote they have the friendliest communications of all the insurance companies I’ve dealt with. I am extremely happy with my policy with them and I would recommend to anyone! Reviewed on: 24th August 2023

Great value for money

5
Policy Experts give me the cover I need at an excellent price, would definitely recommend Reviewed on: 24th August 2023

Happy customer

5
Have stayed with this company for last few years as they have always been very competitively priced for comparable cover. Never had to make a claim so can't comment further. Reviewed on: 24th August 2023

Excellent company

5
I have been with Policy Expert for about 8 years and am so impressed with them that I don't even try to look for another company. I have a very positive experience with a claim I made when I was burgled and the customer service people are always polite, friendly and helpful. Reviewed on: 24th August 2023

Claim for garden wall

5
My front garden wall was destroyed by a drunk driver, policy expert reviewed the damage and gave me the money to get it rebuilt within days. I felt secure again, amazing service! Reviewed on: 24th August 2023

Insurance made easy

5
Since taking out a home policy I have kept with Policy Expert because as their name suggests they are experts in finding the right cover at the right price and making renewal so easy. Reviewed on: 24th August 2023

Best Home Insurance company

5
I have been the customer for few years now and I am really happy with the services. Highly recommended. Reviewed on: 24th August 2023

Easy to follow policy

4
Navigating the webpage was really simple and straightforward compared to other providers, happy with the policy Reviewed on: 24th August 2023

Good value for money

5
Having shopped around for home insurance, I was very impressed with what cover you received for the price,plus very easy to purchase. Reviewed on: 24th August 2023

Perfect experience

5
Perfect experience every time I have used Policy Expert over the years. Their insurance offering and customer service is second to none. Always providing the best deals I have found and willing to help at every stage. Reviewed on: 24th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products