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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Some good but Policy Expert the Best

Not only provide the best value for a quality product but give you a bonus worthwhile gift for using the. Can't beat them. Reviewed on: 24th August 2023

Great company

When I have had to deal with Policy Expert they have been quick, knowledgeable,polite and very helpful. Reviewed on: 24th August 2023

speed and organisation

Easy to organise buildings insurance for moving house, simple and efficient process. Reviewed on: 24th August 2023

Easy setup

Efficient, no problems in getting the policy setup and good on price. Reviewed on: 24th August 2023

A breath of fresh air!

As a fairly new customer, I found the whole experience of changing home insurance to Policy Expert to be a breath of fresh air. Fairly priced, transparent policy choices… what more could you ask for? Reviewed on: 24th August 2023

Quick, friendly and efficient.

Had no issues with my insurance policy. The company are quick, professional and efficient. Happy to recommend them for your insurance needs. Reviewed on: 24th August 2023

Perfect cover

It's unusual for me to stay with any insurance company for more than a year but I've stayed with this company for 3 years because off the great service they provide. Reviewed on: 24th August 2023

Excellent service

Have been using this company for a few years now. Myself and my wife would not consider any other company/policy. They always keep us updated, easy to get in touch with, always respond promptly and Beth good value for money. Reviewed on: 24th August 2023

Easy to set up and Very reasonable rates

I was looking on line for a new provider. This was so simple to set up and very easy to understand what is and isn't covered. I also found the cost very competitive. Very Happy. Reviewed on: 24th August 2023

Value for money

I was shopping around for a buildings and contents insurance policy and came across Policy Expert. It was an easy site to use and the premium was bar far the cheapest Reviewed on: 24th August 2023

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