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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9140)

Best price by miles.

My home insurance with policy expert was by far the cheapest. I was sceptical and asked them. I was told that they do things differently to other insurers. They "know" the property and the area. Other insurers may not want the business. Very helpful. I will stick with them at renewal. Reviewed on: 24th August 2023

Hassle-free experience

Very easy to set up, excellent regular communication ever since. Reviewed on: 24th August 2023

Good service

Staff are extremely helpful and friendly. Questions answered efficiently. Short wait times when I’ve called Reviewed on: 24th August 2023

Great insurance

Great service and really easy to manage to manage our online Reviewed on: 24th August 2023

Some good but Policy Expert the Best

Not only provide the best value for a quality product but give you a bonus worthwhile gift for using the. Can't beat them. Reviewed on: 24th August 2023

Great company

When I have had to deal with Policy Expert they have been quick, knowledgeable,polite and very helpful. Reviewed on: 24th August 2023

speed and organisation

Easy to organise buildings insurance for moving house, simple and efficient process. Reviewed on: 24th August 2023

Easy setup

Efficient, no problems in getting the policy setup and good on price. Reviewed on: 24th August 2023

A breath of fresh air!

As a fairly new customer, I found the whole experience of changing home insurance to Policy Expert to be a breath of fresh air. Fairly priced, transparent policy choices… what more could you ask for? Reviewed on: 24th August 2023

Quick, friendly and efficient.

Had no issues with my insurance policy. The company are quick, professional and efficient. Happy to recommend them for your insurance needs. Reviewed on: 24th August 2023

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